Account Executive II
Corsica Technologies
Cyber Security
Senior Customer Success Manager
CFC
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Cyber Security
About the role
- Ensure strategic customers achieve value from Solis’ cybersecurity services through seamless onboarding, strong adoption, and proactive health management
- Act as a technical advisor to help clients maximize their security posture, drive renewals, and identify expansion opportunities
- Manage the post-sale lifecycle for a portfolio of clients, partnering with delivery teams for onboarding, technical integrations, and service adoption
- Monitor customer environments, identify risks early, and coordinate resolutions
- Lead QBRs and technical reviews; translate service outcomes into measurable business value
- Own renewal cycles and develop expansion opportunities within account set
- Act as an escalation point for technical issues and customer advocacy
- Maintain accurate account health, risk, and opportunity data in CRM
- Report to JP Nelson and collaborate with Sales and Revenue divisions
Requirements
- Experience in Customer Success, Technical Account Management, or Solutions Engineering
- Background in cybersecurity, SaaS, or managed IT services
- Ability to connect technical conversations with strategic business outcomes, including executive-level engagement
- Consultative approach to client engagement, supporting renewals and uncovering growth opportunities
- Experience managing post-sale lifecycle, onboarding, technical integrations, and service adoption
- Experience leading QBRs and technical reviews
- Experience with CRM for maintaining account health, risk, and opportunity data
