An experienced claims professional is required to further strengthen CFC’s claims team and to ensure that CFC continues to deliver a high quality claims service to policyholders, brokers, underwriters and capacity providers.
Seeking a conscientious and hardworking claims professional with experience in cyber and technology claims; will work with Claims and Incident Response team and external vendors (forensic, legal, PR) to deliver cost-effective, high-quality responses.
Role involves working with Underwriting, Finance, IT and Products teams while complying with relevant legal and statutory (FCA and Lloyd’s) requirements and obligations.
Requirements
Proactively handle cyber and technology claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.