Programme Delivery Analyst – Digital Technology/Insurance
Marsh McLennan
Job Level
Mid-LevelSenior
About the role
- Work with CFC’s Claims and Incident Response team to deliver high quality claims service to policyholders, brokers, underwriters and capacity providers
- Guide clients and triage cyber incidents with appropriate external response partners
- Proactively handle cyber and technology claims from first notification of loss to settlement within CFC’s delegated authorities
- Actively work with a panel of response vendors during claims incidents (forensic, legal, PR)
- Ensure prompt and accurate reserving and pursue relevant third party recoveries to reduce claims leakage
- Work closely with Underwriting and Products teams to provide feedback on claims issues/trends and product/wording development
- Liaise with Finance, IT and other internal teams while complying with FCA and Lloyd’s legal and statutory requirements
Requirements
- Experience in cyber and technology claims
- Ability to proactively handle cyber and technology claims from first notification of loss to settlement within delegated authorities
- Experience working with incident response vendors (forensic, legal, PR)
- Ability to foster strong relationships with policyholders, brokers, underwriters and capacity providers
- Experience with prompt and accurate reserving, identifying and pursuing third party recoveries and reducing claims leakage
- Experience working with Underwriting, Finance, IT and Products teams and providing feedback on claims issues/trends
- Conscientious and hardworking claims professional
