IT Site Manager
Vita Coco
Cyber Security
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- An experienced claims professional required to strengthen CFC’s claims team and ensure high quality claims service to policyholders, brokers, underwriters and capacity providers
- Work with CFC Claims and Incident Response team and external vendors (forensic, legal, PR) to deliver cost‑effective, high quality response to insureds
- Liaise with Underwriting, Finance, IT and Products teams while complying with FCA and Lloyd’s legal/statutory requirements
- Proactively handle cyber and technology claims from first notification of loss to settlement within delegated authorities
- Foster strong relationships with policyholders, brokers, underwriters and capacity providers and drive excellent customer service
- Ensure prompt and accurate reserving, identify and pursue third party recoveries and reduce claims leakage
Requirements
- Passionate about all things Cyber and Cyber Security
- Experienced at dealing with external stakeholders in a customer service or consultancy environment
- Ability to prioritise, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
- Capability of managing the work involved in cyber incidents and/or forensic investigations
