CFC

Business Analyst

CFC

full-time

Posted on:

Location: 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • First BA hire in Projects & PMO Team, driving pieces of work and building the BA framework and ways of working.
  • Business-facing role working on strategic projects and smaller business-driven changes across the insurance value chain.
  • Engage with business teams across functions and geographies to understand the as-is, assess processes, problems and needs.
  • Review information and ways of working, challenge assumptions and make confident recommendations.
  • Review internal processes to identify inefficiencies, non-compliance, and opportunities for improvement.
  • Lead and carry out analysis of business processes to align them with business needs.
  • Collaborate in the development of business cases outlining need and impact of proposed changes.
  • Support building overall Change capability across Project Management, PMO and Change Management.
  • Act as a key liaison between business and project teams to ensure initiatives are designed and communicated effectively.
  • Work with the PMO to establish and build out the BA framework and ways of working.
  • Play a key role in user acceptance testing (UAT) and planning to ensure quality outcomes.
  • Plan and facilitate workshops to drive alignment of understanding on projects from the outset.

Requirements

  • Demonstrable experience within an Operations function managing process improvement, process mapping and embedding change across different areas of a business.
  • Ideally qualified in Lean, Lean Six Sigma or a similar process improvement framework; or demonstrate use of process improvement methodology on recent projects.
  • Proven stakeholder management and engagement skills, with the ability to influence and collaborate with senior leaders.
  • Ideally have insurance experience and Regulatory awareness, with experience ensuring business processes meet regulatory standards.
  • Ability to work independently and manage multiple projects under tight deadlines.
  • Strong communication skills with the ability to convey complex information to diverse audiences.
  • Experience in user acceptance testing (UAT) planning and facilitation and workshop facilitation.
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