Compliance Manager
CFC
Job Level
Mid-LevelSenior
About the role
- An experienced claims professional is required to strengthen CFC’s claims team and deliver high-quality claims service to policyholders, brokers, underwriters and capacity providers.
- We are seeking a conscientious and hardworking claims professional with experience in cyber and technology claims.
- This role will work with the CFC Claims and Incident Response team, along with a number of incident response vendors including forensic, legal, and PR to ensure that CFC delivers a cost effective, but high quality response to our Insureds.
- The role will also involve working with Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (FCA and Lloyd’s) requirements and obligations.
Requirements
- Proactively handle cyber and technology claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.
