Senior Manager, Repair Standards – Technical Services
CF Rail Services
full-time
Posted on:
Location Type: Office
Location: Schaumburg • Illinois • United States
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Job Level
About the role
- Manage and maintain job code rates, labor standards, and repair time expectations across all CFRS locations
- Develop, update, and standardize work templates to ensure consistency, accuracy, and ease of use
- Serve as the Tank Car Subject Matter Expert, providing guidance on tank car repairs, regulatory requirements, and technical best practices
- Conduct field service inspections to verify repair accuracy, assess conditions, and support customer needs
- Prepare complete, accurate, and competitive RFP responses, job bids, and customer proposals
- Analyze labor, material costs, historical performance, and market trends to develop profitable pricing structures
- Support Sales and Operations by providing technical pricing guidance and repair scope clarification
- Create and manage project codes, structures, and workflows to support repair programs and customer-specific requirements
- Audit BRCs (Billing Repair Cards) for accuracy, completeness, and alignment with AAR, FRA, and customer standards
- Identify discrepancies or inefficiencies and recommend corrective actions
- Communicate network loading requirements and capacity considerations to help balance workflows across CFRS facilities
- Lead or support assigned projects related to the Keystone operating system upgrade
- Partner with Operations, Sales, Quality, and Finance to ensure alignment between technical standards and business objectives
- Provide training, guidance, and support to shop personnel, supervisors, and managers on repair standards and pricing practices
- Act as a subject matter resource for technical inquiries from customers, regulatory bodies, and internal teams
Requirements
- Bachelors degree in Engineering, Business Operations or other related field
- 15 years of railcar repair facility management experience, including extensive knowledge of tank car
- 10 years of railcar production management
- 5 years of railcar shop scheduling
- 5 years of railcar repair inspection
- Extensive knowledge of AAR and FRA rules, regulations, repair standards, and compliance requirements
- Demonstrated experience with pricing, labor standards, job code management, or technical services in the railcar repair industry
- Prior experience supporting RFPs, bid packages, or customer proposals
- Experience conducting field inspections or technical assessments of railcars
- Experience working with or supporting operating systems such as Keystone
Benefits
- Includes comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
- Includes a 100% Company-paid disability and life insurance plans
- Includes a 401K plan with company match PLUS additional end-of-year funding
- Provides paid vacation time (tiered based on tenure), as well as personal time, sick days and summer half days for certain roles
- Provides 10 paid holidays annually
- Provides paid parental leave for new parents, as well as a monetary gift towards a 529 education account
- Provides a confidential Employee Assistance Program
- Provides training and tuition reimbursement
- Provides community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
job code managementlabor standardsrepair time analysispricing structuresfield service inspectionsrepair standardstechnical assessmentsproject managementRFP preparationaudit compliance
Soft Skills
communicationleadershiptrainingcollaborationproblem-solving
Certifications
Bachelor's degree in EngineeringBachelor's degree in Business Operations