Senior Manager, Repair Standards – Technical Services
CF Rail Services
full-time
Posted on:
Location Type: Office
Location: Schaumburg • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Manage and maintain job code rates, labor standards, and repair time expectations across all CFRS locations
- Develop, update, and standardize work templates to ensure consistency, accuracy, and ease of use
- Serve as the Tank Car Subject Matter Expert, providing guidance on tank car repairs, regulatory requirements, and technical best practices
- Conduct field service inspections to verify repair accuracy, assess conditions, and support customer needs
- Prepare complete, accurate, and competitive RFP responses, job bids, and customer proposals
- Analyze labor, material costs, historical performance, and market trends to develop profitable pricing structures
- Support Sales and Operations by providing technical pricing guidance and repair scope clarification
- Create and manage project codes, structures, and workflows to support repair programs and customer-specific requirements
- Audit BRCs (Billing Repair Cards) for accuracy, completeness, and alignment with AAR, FRA, and customer standards
- Identify discrepancies or inefficiencies and recommend corrective actions
- Communicate network loading requirements and capacity considerations to help balance workflows across CFRS facilities
- Lead or support assigned projects related to the Keystone operating system upgrade
- Partner with Operations, Sales, Quality, and Finance to ensure alignment between technical standards and business objectives
- Provide training, guidance, and support to shop personnel, supervisors, and managers on repair standards and pricing practices
- Act as a subject matter resource for technical inquiries from customers, regulatory bodies, and internal teams
Requirements
- Bachelors degree in Engineering, Business Operations or other related field
- 15 years of railcar repair facility management experience, including extensive knowledge of tank car
- 10 years of railcar production management
- 5 years of railcar shop scheduling
- 5 years of railcar repair inspection
- Extensive knowledge of AAR and FRA rules, regulations, repair standards, and compliance requirements
- Demonstrated experience with pricing, labor standards, job code management, or technical services in the railcar repair industry
- Prior experience supporting RFPs, bid packages, or customer proposals
- Experience conducting field inspections or technical assessments of railcars
- Experience working with or supporting operating systems such as Keystone
Benefits
- Includes comprehensive medical, dental, and vision insurance plans, including HSA and FSA accounts with employer contributions toward HSA
- Includes a 100% Company-paid disability and life insurance plans
- Includes a 401K plan with company match PLUS additional end-of-year funding
- Provides paid vacation time (tiered based on tenure), as well as personal time, sick days and summer half days for certain roles
- Provides 10 paid holidays annually
- Provides paid parental leave for new parents, as well as a monetary gift towards a 529 education account
- Provides a confidential Employee Assistance Program
- Provides training and tuition reimbursement
- Provides community service opportunities, charity match opportunities, employee recognition programs, and many celebrations!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
job code managementlabor standardsrepair time analysispricing structuresfield service inspectionsrepair standardstechnical assessmentsproject managementRFP preparationaudit compliance
Soft skills
communicationleadershiptrainingcollaborationproblem-solving
Certifications
Bachelor's degree in EngineeringBachelor's degree in Business Operations