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Inside Sales – Counter Sales Representative
CESCOInside Sales - Counter Sales Representative responsible for assisting customers with order management and product selection. Ensuring timely deliveries and maintaining professional customer relationships.
About the role
Key responsibilities & impact- Assisting customers in person and over the phone
- Entering orders in the system, reviewing and pulling orders
- Following through on commitments of delivery of product or information required
- Ensuring customers’ needs are met in a professional and timely fashion
- Proper communication of information to customers and employees who are fulfilling the order
- Helping customers determine and select the best solution of Crescent Electric products and services to meet their needs
- Working with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotations
- Continuously developing knowledge of Crescent product inventory, its location in the facility, and sales techniques
Requirements
What you’ll need- High school diploma or general education degree (GED)
- Related sales experience preferred and/or training; or equivalent combination of education and experience
- Exceptional phone and customer service skills
Benefits
Comp & perks- Eligibility for health, and dental, vision coverage
- 401(k) plan, and flexible spending accounts
- Company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program
- Excused Absence time off and Paid Time Off (PTO)
- Company-paid holidays
- Supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationsales techniquesproblem-solvingcommitmenttimelinessinterpersonal skillsprofessionalismcollaborationattention to detail
Certifications
high school diplomaGED