Cerula Care

Manager

• Engage in an initial clinical member biopsychosocial intake including a safety screen and administering BH assessments (PHQ-9, GAD-7, etc.)
• Engage in follow-up visits and asynchronous interactions, including brief interventions (e.g., behavioral activation, mindfulness, psychoeducation, etc.)
• Be the key care coordinator and act as a liaison between the referring specialist and the practice, ensuring if there is a member question or administrative question, it is answered or triaged to the appropriate team within Cerula Care
• Lead the interdisciplinary team meetings on a weekly basis with the Consulting Psychiatrist and Health Coach, ensuring all high-risk members are discussed and all new psychiatric recommendations are documented in the chart
• Communicate closely on an ongoing basis with the Cerula Care behavioral health care team (Coaches and Psychiatrist)
• Document member progress in a HIPAA-compliant electronic medical record system and client registry provided by Cerula Care
• Identify patients who are not improving and may need more intensive mental health care and report any concerns to the medical provider and the Consulting Psychiatrist
• Facilitate referrals for clinically indicated services outside of Cerula Care under the supervision of the BHCM Lead (e.g., SMI).

Behavioral Health Care Manager – Hybrid

Business Operations

• Partner closely with the CEO, Chief Medical Officer, and Head of Provider Success team to develop, (leaning heavily on AI tools) marketing materials, frameworks, and analyses that support health plan and health system partnerships.
• Serve as a connective tissue between BD, clinical operations, and product to ensure alignment during partnership onboarding and expansion.
• Serve as the project manager for all new customer implementations.
• Own preparation for high-stakes external meetings, including executive briefings, partnership pitches, and RFP responses – end to end.
• Conduct market research, competitive analysis, and opportunity sizing to inform BD strategy and prioritization.
• Help manage the BD pipeline: track progress, surface blockers, and ensure follow-through across stakeholders.
• Evaluate, select, and implement AI tools that meaningfully improve how our team works — with a focus on business development, operations, and clinical workflows.
• Drive organization-wide AI adoption through hands-on training, clear documentation, and the ongoing support that turns new tools into lasting habits.
• Own the monthly clinical and operating rhythm that results in accurate billing and invoicing with a focus on maximizing revenue.
• Partner with product, clinical and finance stakeholders to continuously refine end-of-month processes & tools as our patient population and partner base grows.
• Manage and advance special projects and strategic initiatives that don’t have a natural home in an existing function.
• Build out processes and systems that help Cerula scale: operating cadences, reporting structures, and team communication norms.
• Act as a trusted thought partner to senior leadership, helping stress-test ideas and drive decisions to closure.

Behavioral Health Care Manager – Hybrid

Business Operations Associate