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About the role
Key responsibilities & impact- Conduct video call appointments to validate and issue digital certificates;
- Strictly follow the current service script during video calls to identify certificate holders;
- Operate systems through required platforms to validate holders' data during and after video calls to ensure issuance of digital certificates;
- Review documentation for requests validated by the partner network.
Requirements
What you’ll need- High school diploma;
- Good verbal and written communication skills;
- Organized and detail-oriented;
- Comfortable with technology and digital tools.
Benefits
Comp & perks- Meal allowance on Flash card 🍽️
- Grocery allowance on Flash card 🛒
- SulAmérica health insurance 🏥
- MetLife dental insurance 😁
- TotalPass fitness benefit 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate university - UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC membership/partnership 🏖️
- Better Maternity Program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy card 💊
- Profit-sharing (PLR) 💼
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
verbal communicationwritten communicationorganizational skillsdetail-orientedcomfort with technologycomfort with digital tools
Certifications
high school diploma
