Certisign

Operations Assistant

Certisign

full-time

Posted on:

Location Type: Hybrid

Location: Jequié • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Conduct videoconference appointments to issue digital certificates;
  • Strictly follow the current customer service script during videoconferences to verify the identity of digital certificate holders;
  • Use required platforms and systems to validate holders' data during and after videoconferences to ensure the issuance of digital certificates;
  • Review documentation for requests validated by the partner network.

Requirements

  • High school diploma or equivalent;
  • Good verbal and written communication skills;
  • Organized and detail-oriented;
  • Comfortable with technology and digital tools;
  • Must reside in Jequié, BA (Brazil);
  • *Preferred:* experience as a Registration Agent or other role in a digital certification company.
Benefits
  • Meal allowance on Flash card 🍽️
  • Grocery allowance on Flash card 🛒
  • Medical insurance (SulAmérica) 🏥
  • Dental care (MetLife) 😁
  • TotalPass 💪
  • Birthday day off 🎉
  • Childcare assistance 👶
  • Corporate university - UniSign 📚
  • Life insurance 🔒
  • Educational partnerships 🎓
  • SESC benefits/convention 🏖️
  • Best Maternity Program 🤱
  • Extended maternity and paternity leave 👪
  • Pharmacy card 💊
  • Profit-sharing (PLR) 💼

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
verbal communicationwritten communicationorganizational skillsdetail-orientedcustomer service
Certifications
high school diploma