Operations Assistant
Certisign
full-time
Posted on:
Location Type: Hybrid
Location: Ilhéus • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct client service via videoconference for the issuance of digital certificates;
- Strictly follow the current service script during videoconferences to identify digital certificate holders;
- Operate systems through mandatory platforms to validate holders' data during and after videoconferences in order to ensure the issuance of digital certificates;
- Review documentation for requests validated by the partner network.
Requirements
- High school diploma or equivalent;
- Good verbal and written communication skills;
- Organized and detail-oriented;
- Comfortable with technology and digital tools;
- Must reside in Ilhéus, Bahia (BA);
- *Desired:* experience as a Registration Agent or other role at a company in the digital certification sector.
Benefits
- Meal allowance on Flash card 🍽️
- Food allowance on Flash card 🛒
- SulAmérica health plan 🏥
- MetLife dental plan 😁
- TotalPass (wellness program) 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate University - UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC benefits/membership 🏖️
- "Best Maternity" program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy benefit card 💊
- Profit-sharing (PLR) 💼
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationorganizational skillsdetail-orientedcomfortable with technology
Certifications
high school diploma