Operations Assistant
Certisign
full-time
Posted on:
Location Type: Hybrid
Location: Itabuna • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Perform videoconference appointments for the issuance of digital certificates;
- Strictly follow the current service script during videoconferences conducted to identify holders of digital certificates;
- Operate systems through mandatory platforms to validate certificate holders' data during and after videoconferences in order to ensure the issuance of digital certificates;
- Review documentation for requests validated by the partner network.
Requirements
- High school diploma;
- Good verbal and written communication skills;
- Organized and attentive to details;
- Comfortable with technology and digital tools;
- Must reside in Itabuna/BA;
- *Desired:* experience as a Registration Agent or other role at a company in the digital certification industry.
Benefits
- Meal allowance on Flash card 🍽️
- Grocery allowance on Flash card 🛒
- Medical assistance (SulAmérica) 🏥
- Dental assistance (MetLife) 😁
- TotalPass (wellness) 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate university - UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC partnership/benefits 🏖️
- Best Maternity Program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy card 💊
- Profit-sharing (PLR) 💼
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationorganizational skillsattention to detailcomfort with technologycomfort with digital tools
Certifications
high school diploma