Certisign

Operations Assistant

Certisign

full-time

Posted on:

Location Type: Hybrid

Location: Barreiras • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Conduct videoconference appointments to facilitate the issuance of digital certificates;
  • Strictly follow the current service script during videoconference sessions to identify digital certificate holders;
  • Operate systems via required platforms to validate holders' data during and after videoconferences to ensure issuance of digital certificates;
  • Review documentation for requests validated by the partner network.

Requirements

  • High school diploma or equivalent;
  • Strong verbal and written communication skills;
  • Organized with strong attention to detail;
  • Comfortable with technology and digital tools;
  • Must reside in Barreiras, BA (Bahia, Brazil);
  • Preferred: experience as a Registration Agent or in another role at a company in the digital certification industry.
Benefits
  • Meal allowance on Flash card 🍽️
  • Grocery/food allowance on Flash card 🛒
  • Medical insurance (SulAmérica) 🏥
  • Dental insurance (MetLife) 😁
  • TotalPass (wellness program) 💪
  • Birthday day off 🎉
  • Childcare assistance 👶
  • Corporate university - UniSign 📚
  • Life insurance 🔒
  • Educational partnership 🎓
  • SESC membership/partnership 🏖️
  • Better Maternity Program 🤱
  • Extended maternity and paternity leave 👪
  • Pharmacy card 💊
  • Profit-sharing (PLR) 💼

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong verbal communication skillsstrong written communication skillsorganizedstrong attention to detailcomfortable with technologycomfortable with digital tools
Certifications
high school diplomaequivalent