Certified Group

Training Specialist

Certified Group

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona, Illinois, Minnesota, Pennsylvania, Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Own the Learning Journey: Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites
  • Ensure training is prioritized according to business needs
  • Ensure training curriculum evolves with changing business capability needs
  • Transform Onboarding: Lead the design and execution of an engaging first-year onboarding experience—critical to employee success and retention
  • Build Skills & Careers: Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles
  • Measure What Matters and Enable Accountability: Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes
  • Use data-driven insights to continuously improve training effectiveness and drive accountability
  • Enable Local Teams: Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally
  • Collaborate for Impact: Partner with Operations, HR, Quality/Regulatory, Safety, and other stakeholders to ensure training meets compliance standards and supports organizational goals
  • Innovate & Improve: Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective

Requirements

  • Bachelor’s degree required (Education, Organizational Development, HR, or related field preferred)
  • 5–10 years in adult learning and development within an operational or multi-site environment
  • Experience in multisite, preferably regulated, environments (laboratory, healthcare, manufacturing)
  • Proven success in designing and implementing training programs that drive measurable results
  • Technology savvy with experience working in Learning Management Systems
  • Strong attention to detail is required in QC’ing training content and materials
  • Ability to lead through collaboration and inspire a culture of learning
  • Ability to analyze data and translate insights into actionable strategies
  • Strong organizational skills
  • Exceptional communication and facilitation skills with the ability to influence across multiple levels and locations
Benefits
  • Progressive 401k Retirement Savings Plan
  • Employer Paid Short- Term and Long-Term Disability, and Life Insurance
  • Group Medical
  • Tuition Reimbursement
  • Flexible Spending Accounts
  • Dental
  • Paid Holidays and Time Off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
adult learningtraining program designdata analysisKPI managementcurriculum developmentonboarding experience designtraining effectiveness measurementcontent evaluationleadership developmentprofessional development
Soft skills
collaborationmentoringattention to detailorganizational skillscommunication skillsfacilitation skillsinfluencing skillsinspiring culture of learningadaptabilityproblem-solving
Certifications
Bachelor’s degree in EducationBachelor’s degree in Organizational DevelopmentBachelor’s degree in HR