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Ceros

Business Process Services Associate Director

Ceros

Associate Director growing Grant Thornton’s CFO outsourcing business through senior relationships, proposals, and pipeline development. Managing teams, market campaigns, account strategies, and cross-service opportunities across UK and global markets.

Posted 8/4/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development and sales strategies, with a strong focus on building executive-level relationships and driving growth through innovative outsourcing propositions. Proficient in managing cross-cultural teams and leveraging technology for effective client engagement and market outreach.

Highest-signal resume keywords
Business DevelopmentSales ExperienceOutsourcing SolutionsClient Relationship ManagementCommercial Awareness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Process OutsourcingProposal Strategy DevelopmentMarket Engagement CampaignsPipeline DevelopmentOrder Book Management
Soft Skills
Excellent Communication SkillsOrganisational SkillsProactive AttitudeInfluencing Senior Decision MakersFlexibility to Travel
Tools & Technologies
CRM ToolsDynamics
Certifications & Qualifications
ACAACCAICASCACIPFA
Industry Keywords
Thought LeadershipSector PositioningClient EventsCross-Service OpportunitiesMarket Intelligence

About the role

Key responsibilities & impact
  • Shape strategic direction by partnering with the leadership team to understand business priorities, operating models, and growth objectives
  • Drive business growth through origination and conversion of high-value opportunities
  • Develop outsourcing propositions and lead proposal strategies
  • Represent the firm at external and internal forums, client events, intermediary events, and industry events
  • Build senior networks across the firm to unlock cross-service opportunities
  • Establish and nurture executive-level relationships with corporates across sectors
  • Own key account strategies and monitor growth plans for priority clients and targets
  • Oversee market engagement campaigns and outreach strategies
  • Manage post-event actions to convert opportunities
  • Manage the team and maintain appropriate capability and capacity for client requirements
  • Develop relationships with Grant Thornton India colleagues, including potential overseas travel
  • Shape thought leadership and sector positioning
  • Direct pipeline development, maintain a robust order book, and ensure accurate forecasting
  • Oversee creation and refresh of sector credentials, pitch templates, and case studies
  • Champion digital and social presence through sector-related content and engagement
  • Share insights, best practices, and market intelligence across the BD, Markets & Clients community

Requirements

What you’ll need
  • Experience of successful sales and business development supporting business growth
  • Prior sales experience of business process outsourcing solutions is an advantage
  • Excellent communication skills to manage client and delivery team relationships
  • Ability to work with global and cross-cultural teams
  • Flexibility to travel to other offices within and outside the UK
  • Strong commercial awareness
  • Ability to engage with and influence senior-level decision makers
  • Ability to identify new business opportunities with new prospects and existing clients
  • Strong organisational and IT skills
  • Experience with technology and CRM tools such as Dynamics
  • Proactive, can-do attitude
  • Professional accounting qualification such as ACA, ACCA, ICAS, CA, or CIPFA is desirable
  • Outsourcing delivery experience is desirable

Benefits

Comp & perks
  • Work-life balance
  • Flexible working options for all roles
  • Immediate right to request a flexible arrangement through the flexible working policy
  • Reduced contracted hours, working hours over a shorter period, or use of the 'how we work' framework
  • Secondments
  • Opportunities to fundraise for local charities
  • Opportunities to invest in entrepreneurs in the developing world
  • Inclusive culture
  • Opportunities to pursue passions inside and outside of work