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About the role
Key responsibilities & impact- Own and run the firm’s risk management cycle
- Plan and run service continuity testing
- Drive improvement actions from raised to closed
- Lead internal audit activity for the Service Management System
- Help organise response to external audits
- Act as custodian of information repositories
- Work with AI tooling to improve governance work
- Communicate clearly with all levels of colleagues
Requirements
What you’ll need- Strong written and verbal communication skills
- Methodical and well-organised approach
- Ability to drive activities and actions to completion
- Willingness to use AI tooling such as Claude
- Experience in a governance, risk, audit, compliance, or quality role
- Working knowledge of management system standards such as ISO 20000 or ISO 27001
- Experience preparing for or responding to internal or external audits
- Experience maintaining documentation or knowledge bases
Benefits
Comp & perks- An inclusive culture
- Work life balance
- Family friendly and wider leave policies
- Opportunity for professional development
- Flexible working options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
governancerisk managementinternal auditservice continuity testingISO 20000ISO 27001documentation maintenanceknowledge base management
Soft Skills
written communicationverbal communicationmethodical approachorganisational skillsability to drive actions to completion
