Business Analyst

Ceresti Health

Business Analyst supporting product solutions at Ceresti, reducing hospitalizations and improving dementia care. Collaborating with teams to analyze data, define requirements, and improve operational workflows.

Posted 5/23/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Analyze business performance, operational workflows, and current product experience to identify opportunities for improvement across products and internal processes.
Translate ambiguous business questions into structured analyses, clear insights, and actionable recommendations.
Support product development by producing clear requirements documentation (e.g., business requirements documents, process flow diagrams, gap analyses, acceptance criteria) grounded in operational reality and user needs.
Use SQL for ad-hoc analysis to support product launches and answer recurring business questions, partnering with the Analytics team on deeper investigations.
Partner with the Analytics team to define success metrics and surface insights for product launches and operational initiatives.
Ensure data outputs are accurate, well-documented, and easy for stakeholders to understand and use in decision-making.
Partner with data, engineering, and analytics stakeholders to improve data quality, definitions, and accessibility.
Lead discovery efforts, including stakeholder interviews and current-state workflow mapping, to deeply understand operational workflows, pain points, and gaps where the product can better support the operations team and end users.
Synthesize qualitative and quantitative insights into clear narratives that align teams around the “why” behind decisions.
Collaborate closely with product managers, engineers, and operations partners to ensure insights and requirements are understood, prioritized, and implemented effectively.
Continuously surface business insights across the organization to inform strategy, prioritization, and execution.
Measure the impact of product, operational, and partnership initiatives and communicate results to stakeholders.
Identify and pilot opportunities to leverage AI and automation tools to improve analytical workflows and team productivity.
Contribute to improving business analysis practices, tools, and standards within the Product team.

Requirements

What you’ll need

BS/BA degree or higher
2+ years of experience as a Business Analyst, Data Analyst, Product Analyst, or similar role, ideally bridging operations and product teams
Proven ability to break down complex systems and processes into measurable components
Proven ability to translate business needs into clear documented requirements, process flows, and gap analyses
Experience leading discovery, stakeholder interviews, and current-state workflow mapping
Comfortable writing SQL for ad-hoc analysis
Familiarity with BI tools (e.g. Metabase, Omni, Tableau, Looker, Power BI, or similar) preferred
Familiarity with software development processes and product management methodologies (e.g. Agile)
Experience using AI tools for productivity
Experience in healthcare operations, care delivery, or clinical workflow environments is strongly preferred.

Benefits

Comp & perks

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Flexible work arrangements and remote work options
Access to cutting-edge technologies and tools

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLbusiness requirements documentationprocess flow diagramsgap analysesacceptance criteriadata quality improvementanalytical workflowsAI toolsbusiness analysis practicesmeasurable components

Soft Skills

analytical thinkingcommunicationcollaborationstakeholder managementproblem-solvingsynthesis of insightsprioritizationleadershipadaptabilitydecision-making

Certifications

BS/BA degreehigher degree