Senior Modern Workplace Engineer – Intune, M365

Cerence Inc.

Senior Engineer specializing in Microsoft Intune and M365, improving workplace technology at automotive leader Cerence. Managing migrations, providing support, and driving service improvements.

Posted 6/23/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

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Hard Skills

Microsoft Intune administrationapplication deploymentSharePoint administrationOneDrive administrationEntra ID administrationSSO configurationEnterprise Application managementAzure administrationActive Directory administrationPowerShell

Soft Skills

customer-service mindsetclear communicationcollaboration

Tools & Technologies

M365Jira SoftwareJira Service Management

Industry Keywords

application onboardingtenant governanceservice improvementsIT Service Deskknowledge baseemail flow configuration

Tech Stack

Tools & technologies

AzureITSM

About the role

Key responsibilities & impact

Deliver and own the migration of company applications into Intune Company Portal (packaging, deployment, lifecycle management).
Define standards for application onboarding (testing approach, rollout method, documentation, troubleshooting playbooks).
Maintain and improve the solution over time: rationalise the app catalogue, improve reliability, and drive continual service improvements.
Administer and improve core M365 services, with emphasis on SharePoint/OneDrive and tenant governance.
Provide Tier 2/3 support for escalated service requests from the IT Service Desk; document recurring fixes in the knowledge base.
Support identity and access needs in Entra ID, including SSO configuration and Enterprise Application management.

Requirements

What you’ll need

Expert in Microsoft Intune administration, including application deployment and operational support.
Expert in SharePoint/OneDrive administration (permissions, governance, support).
Advanced Entra ID administration, including SSO configuration and Enterprise Application creation/management.
Advanced Azure administration skills relevant to endpoint and identity services.
Strong customer-service mindset; able to communicate clearly with technical and non-technical stakeholders.
Strong professional English (written and spoken) for global collaboration.
On-prem Active Directory administration (nice-to-have).
Exchange / email flow configuration and troubleshooting (nice-to-have).
Familiarity with Jira Software / Jira Service Management (or similar ITSM tooling) for request and incident workflows (nice-to-have).
PowerShell / automation experience for repeatable admin tasks and operations (nice-to-have).

Benefits

Comp & perks

Ownership of a high-impact modern workplace programme (Intune Company Portal) and ongoing service improvements
Broad exposure across endpoint management, identity, and Microsoft 365 operations in a global environment