Cerby

Senior Manager, Revenue Operations

Cerby

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Design and scale GTM processes that unify Sales, Marketing, and Customer Success into a single, cohesive engine
  • Focus on eliminating friction during critical transition points (e.g., Lead-to-SDR, Sales-to-CS handoffs) to ensure a seamless internal and external experience
  • Architect an integrated tech stack and data model where every marketing touchpoint and sales activity is traceable from initial lead capture to "Closed Won"
  • Ensure 100% visibility into the customer journey to identify bottlenecks and conversion wins
  • Empower the field by streamlining workflows and automating administrative overhead
  • Support the development and maintenance of the business scorecard in collaboration with finance, tracking and reporting on critical financial and operational metrics
  • Partner closely with finance to align GTM operational strategies with broader financial goals
  • Take ownership of the RevOps tech stack
  • Ensure a seamless flow of data across the "Lead-to-LTV" (Lifetime Value) journey
  • Serve as the connective tissue between GTM functions, driving a unified strategy that treats customer acquisition and retention as a single, continuous loop
  • Create a high-performance, accountable team culture, focusing on agility and results aligned with Cerby’s growth and profitability targets.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, ideally within the SaaS or software sector
  • Exceptional ability to influence cross-functional stakeholders and align operational goals with broad corporate objectives
  • Ability to translate complex data into prescriptive strategies, moving beyond reporting to define the "why" and "how" of business growth
  • Proven track record of spearheading organizational initiatives from initial concept through to full-scale execution and adoption
  • High proficiency in financial modeling and data manipulation to drive quantitative decision-making
  • Deep experience with Salesforce, capacity modeling, and the management of complex commission structures
  • Specialized knowledge in SaaS pricing architecture, deal modeling, contract management, and sophisticated deal structuring.
Benefits
  • Professional development
  • Health insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsSales OperationsGTM Strategyfinancial modelingdata manipulationSaaS pricing architecturedeal modelingcontract managementcommission structures
Soft Skills
influence cross-functional stakeholdersalign operational goalstranslate complex dataspearheading organizational initiativescreate high-performance team culturefocus on agilityresults-oriented