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IT Support Officer – Apprentice Considered
CEOXIT Support Officer providing first-line IT support for the UK Public Sector at Ceox Services. Opportunity for both apprentices and entry-level candidates in a hybrid environment.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Provide first-line IT support
- Log and resolve support tickets
- Support Microsoft 365 users
- Set up and maintain IT equipment
- Escalate issues where required
- Configure cloud services
Requirements
What you’ll need- Right to work in the UK
- Eligibility for BPSS clearance
- GCSEs in Maths and English (Grade 5 or above)
- A-Levels (for apprentice applicants), or
- A degree in IT or a related field (for entry level applicants)
- IT-related qualifications or coursework
- Basic knowledge of Windows and networking
Benefits
Comp & perks- Pension
- Health Insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportsupport ticketsMicrosoft 365IT equipment maintenancecloud services configurationWindowsnetworking
Soft Skills
problem-solvingcommunicationescalation
Certifications
BPSS clearanceIT-related qualifications