Century Interactive

Software Engineer II

Century Interactive

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Build Own services in the live call path — from feature delivery through deployment, monitoring, and incident follow-through.
  • Write code across the conversational AI stack: speech-to-text, text-to-speech, Large Language Model (LLM) orchestration, and telephony.
  • Build and maintain observability for your services — metrics, structured logs, distributed tracing, and alerts tied to service-level indicators (SLIs) and reliability targets you help define.
  • Write Infrastructure as Code using AWS CDK for containerized (ECS) and serverless (Lambda) architectures.
  • Build fault-tolerant telephony integrations with graceful degradation, retry logic, and error handling.
  • Deliver real-time conversational voice AI, including low-latency infrastructure.
  • Monitor and reduce spend across model providers, telephony usage, and AWS workloads without degrading latency or call quality.
  • Collaborate with AI Engineers on model integration and optimization work.

Requirements

  • Computer science degree (or equivalent practical experience with data structures, systems, and distributed computing).
  • 3+ years building and operating production backend systems.
  • Proficient in TypeScript and Node.js.
  • AWS experience (ECS, Lambda, SQS, CloudWatch, networking basics).
  • Infrastructure as code experience; CDK preferred, willingness to work in CDK required.
  • Production database experience (Postgres).
  • Experience owning live services in production — deployment, monitoring, observability, and incident response.
  • Experience with CI/CD pipelines, automated testing, and on-call operations.
  • Track record of debugging and resolving production incidents under time pressure.
Benefits
  • Competitive salary package (immediate PTO)
  • Full benefits package.
  • Fidelity 401k with company match.
  • Fun perks including a monthly gym reimbursement, a monthly wellness reimbursement, and a monthly reading allowance.
  • Opportunities for continued career growth within the organization.
  • Fun and collaborative work environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
TypeScriptNode.jsAWS CDKECSLambdaSQSCloudWatchPostgresInfrastructure as CodeCI/CD
Soft Skills
collaborationdebuggingincident responseproblem-solvingtime management
Certifications
computer science degree