Century Interactive

Full-stack Engineer

• Build Own services in the live call path — from feature delivery through deployment, monitoring, and incident follow-through.
• Write code across the conversational AI stack: speech-to-text, text-to-speech, Large Language Model (LLM) orchestration, and telephony.
• Build and maintain observability for your services — metrics, structured logs, distributed tracing, and alerts tied to service-level indicators (SLIs) and reliability targets you help define.
• Write Infrastructure as Code using AWS CDK for containerized (ECS) and serverless (Lambda) architectures.
• Build fault-tolerant telephony integrations with graceful degradation, retry logic, and error handling.
• Deliver real-time conversational voice AI, including low-latency infrastructure.
• Monitor and reduce spend across model providers, telephony usage, and AWS workloads without degrading latency or call quality.
• Collaborate with AI Engineers on model integration and optimization work.

Software Engineer II