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Property Manager
Centurion Asset Management Inc.Property Manager overseeing professional management and leasing of multi-family student housing communities. Fostering positive relationships while ensuring resident satisfaction and property performance in Surrey, British Columbia.
About the role
Key responsibilities & impact- Develop and foster positive relationships with internal and external stakeholders
- Ensure proactive timely resolution of staff, Contractor, Vendor, and Consultant performance issues
- Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns
- Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values
- Promote a strong sense of community
- Operate properties consistent with the expectations of the management contract and approved annual budgets
- Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to; constantly motivate and develop site staff, managing performance to established standards
- Authorize Work Orders and Purchase Orders to approved limits, being cognizant of year-to-date expenditure and approved annual budgets
- Review and approve invoices according to standard policies and procedures
- Review and approve new leases according to established approval criteria
- Ensure the timely collection of rent; initiate follow-up where payments are not made and initiate and attend to legal and collection as required
- Continually review and evaluate the market rates for each property, ensuring revenues are optimized in the competitive environment
- Complete regular site inspections of properties including vacant apartments, building common areas and plant operations to identify opportunities, and report any concerns or deficiencies promptly to Property and Asset Management
- Ensure preventative maintenance is scheduled and completed
- Set and monitor performance and quality targets for site maintenance; monitor service contract performance
- Ensure compliance with all legislation
- Complete required operating and financial reporting including detailed monthly property reports and variance analysis
- Develop and remit quarterly re-forecasts and annual budgets according to established timelines; assist the Director, Technical Services and Project Managers
Requirements
What you’ll need- A passion for excellence in customer service delivery
- Minimum 3 years property management experience is required
- Multi-Residential operations experience with a national portfolio considered an asset
- Student operations experience considered an asset
- Exceptional written and oral communication skills
- Excellent organizational skills with a strong ability to multi-task
- Strong interpersonal skills
- Strong command of MS Office products: Word, Excel, PowerPoint
- Detail-oriented; able to resolve problems using facts, sound reasoning and common sense
- Forward thinking with an ability to develop creative strategic solutions to issues
- Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner
- Experience with Yardi property management systems considered an asset
Benefits
Comp & perks- Competitive Total Rewards Packages
- Comprehensive Benefits Plan including Medical, Dental, and Vision Care
- Flexible Work Week Schedules
- Vacation Policy based on Length of Service
- Summer and Holiday Hours Programs
- Centurion Learning Academy
- Opportunities for Growth
- Education Reimbursement Policy
- Mentoring Program
- Employee Referral Program
- Ergonomic Workstations Equipped with Standing Desks
- Discounted Gym Membership
- Company-wide Internal Communication Platforms
- Employee Volunteer Opportunities
- Quarterly Townhall Meetings and Social Gatherings
- Employee Innovation Program
- Corporate Discount Card
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Property ManagementBudget ManagementFinancial ReportingLease ApprovalMarket Rate EvaluationPreventative MaintenancePerformance MonitoringSite InspectionsInvoice ApprovalWork Order Authorization
Soft Skills
Exceptional Communication SkillsOrganizational SkillsInterpersonal SkillsProblem-Solving SkillsFollow-Up Skills