Centro Benefits Research

System Analyst

Centro Benefits Research

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $38 - $42 per hour

About the role

  • Support Bswift technology implementations, in accordance with company standard operating procedures, processes, and documentation.
  • Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
  • Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties.
  • Manage client import/exports, payroll/carrier files, and discrepancy reports.
  • Provide on-call technical support and responses to inquiries regarding EDI vendor feeds.
  • Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions.
  • Routinely conduct analysis of data transactions.
  • Make recommendations for the resolution of production problems.
  • Work with third-party compliance approval.
  • Quality and control management of Bswift.
  • Training client HR partners on Bswift software and processes.
  • Maintain Bswift system for accuracy.
  • Audit excel and text files.
  • Knowledgeable in Visual Basic scripts but not limited to that language.

Requirements

  • Requires a bachelor’s degree or equivalent, preferably in business administration, computer science, or information systems.
  • 2-3 Years of application/system analysis/enrollment build experience preferred
  • 2-3 Years of insurance experience
  • 2+ Years of Bswift experience
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with a proven ability to collaborate with a team.
  • Excellent analytical and problem-solving skills.
  • Extensive knowledge of computer systems and programming.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • Proficient with or able to quickly learn systems and software used by the organization.
  • Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry.
  • Exceptional customer service with internal and external team members and clients involving email, phone and in-person communications.
  • Ability to perform a variety of tasks while managing priorities to meet internal and external client deadlines within results driven environment.
  • Ability to work well under pressure, especially during high volume client implementation periods.
  • Ability to work with different internal teams to deliver results to clients in a professional manner.
  • Ability to think critically and develop creative business solutions to meet clients’ needs.
  • Ability to identify and implement process improvements.
  • Proven analytical, evaluative, and problem-solving abilities.
  • Keen attention to detail.
  • Immediate ability to build EDI files.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Bswiftapplication analysissystem analysisenrollment builddata analysisVisual BasicEDI file creationMicrosoft Office Suitedata production problem solvingquality control management
Soft Skills
verbal communicationwritten communicationinterpersonal skillsanalytical skillsproblem-solving skillsorganizational skillsattention to detailcustomer servicecollaborationcritical thinking
Certifications
bachelor's degree