Centro Benefits Research

QA Engineer

• Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards
• Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams
• Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines
• Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements
• Collaborate effectively in a fast-paced, remote environment to ensure high-quality output across teams

Quality Assurance Specialist

Communications

• Design collateral such as emails, posters, flyers, memos, benefit guides, websites and microsites.
• Manage and update templates as needed.
• Proofreading and editing.
• General office support and other duties as assigned.

Communications Specialist

Analyst

• Support Bswift technology implementations, in accordance with company standard operating procedures, processes, and documentation.
• Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
• Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties.
• Manage client import/exports, payroll/carrier files, and discrepancy reports.
• Provide on-call technical support and responses to inquiries regarding EDI vendor feeds.
• Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions.
• Routinely conduct analysis of data transactions.
• Make recommendations for the resolution of production problems.
• Work with third-party compliance approval.
• Quality and control management of Bswift.
• Training client HR partners on Bswift software and processes.
• Maintain Bswift system for accuracy.
• Audit excel and text files.
• Knowledgeable in Visual Basic scripts but not limited to that language.

System Analyst

Data Engineer

• Architect and develop scalable data pipelines and models using Snowflake and dbt
• Design and operate orchestration using Airflow, Dagster, Prefect, or similar
• Define modeling standards, storage patterns, and performance strategies
• Collaborate on backend APIs, services, integration layers, and limited frontend interfaces supporting data-driven features
• Contribute to CI/CD, environment management, and automated pipeline delivery
• Implement quality checks, lineage, SLAs, and observability
• Mentor engineers and drive architectural best practices
• Participate in system design and multi-team architectural planning

Senior Data Engineer

Manager

• Overseeing and optimizing the entire enrollment process
• Implementing efficient enrollment procedures
• Building strong relationships with clients, brokers, and internal partners
• Leading the Benefit Enrollment Team
• Collaborating with multiple teams in the organization
• Managing escalated client issues and ensuring satisfactory resolutions
• Conducting regular audits of the scheduling tool and enrollment systems

Enrollment Manager

Onboarding Specialist

• Support the Director of Onboarding in the process of ensuring successful onboarding and broker portal activation for new broker partners
• Manage internal, carrier, and broker facing communications, follow ups, and data checking
• Work closely with the Regional Sales Consultants, data analyst and finance analyst
• Coordinate data collection throughout onboarding process
• Ensure all steps and process flows are documented internally
• Communicate with all internal teams
• Prepare for cross functional team meetings