Centro Benefits Research

Account Executive

• Identifies, prospects and closes new business via existing relationships, referrals, networking sources, and organic prospecting
• Works closely with sales leadership team to strategically nurture and cultivate prospects
• Closes sales and meets or exceeds aggressive annual revenue goals
• Builds rapport and business relationships quickly and effectively via face-to-face and phone, social media, blogs, and other thought leadership opportunities
• Educates prospects on business trends, compliance, and product evolution
• Manages sales pipeline and sales activities via company database (Microsoft CRM)
• Conduct regular stewardship meetings with broker partners
• Establishes carrier relationships

Regional Sales Executive

Data Scientist

• Own the end-to-end strategy for data, analytics and reporting products, including roadmap development, prioritization, and lifecycle management.
• Define and evolve the data and analytics product roadmap including our CRM aligned with business goal.
• Promote data governance, quality, and regulatory and security compliance across all digital assets
• Oversee the design, development and ongoing management of scalable data platforms, reporting tools and models, and self-service analytics.
• Use Agile methodologies to assess the value of product features, develop business cases, and prioritize features and stories to ensure work aligns with the overall product strategy and customer value
• Oversee end to end solution delivery ensuring the team is focused on the product vision and delivery commitments
• Work closely with other Product Teams on effective coordination of release planning and dependencies
• Lead the Iteration Planning and Product Releases
• Play key role in surfacing and mitigating impediments impacting team’s objectives
• Ensure accuracy, timeliness, and consistency across all reports and dashboards
• Lead Data Products PMs, Data Analysts and Salesforce Teams
• Collaborate with internal stakeholders, partners and clients to understand and anticipate their needs for and translate them into Data Products’ vision and requirements
• Oversee the design and deployment of scalable data platforms, reporting tools, predictive models, and self-service analytics.

Head of Data and Analytical Products

Consultant

• Serve as the primary day-to-day contact for internal Regional Sales Executives and Analysts on all matters related to absence, disability, and leave programs
• Provide expert consultation on the design, compliance, and management of group disability, FMLA, and paid leave programs for large, complex clients
• Assist in developing and presenting strategic recommendations to brokers/clients, helping them navigate compliance risks and optimize their programs
• Enable the sales and renewal process by providing deep technical analysis and collateral that supports the strategic recommendations presented by Regional Sales Executives and COE leadership
• Provide direct support to the Director of Absence Consulting by preparing presentation materials, summarizing research findings, and assisting with key COE initiatives
• Contribute to Centro's leave and absence thought leadership content by conducting research, drafting content for white papers and benchmarking studies, and analyzing emerging trends
• Assist with the vendor procurement and negotiation process, including managing RFIs/RFPs, analyzing proposals, and auditing vendor performance to ensure service level agreements are met
• Support the internal analyst team by serving as the ultimate subject matter expert on vendor comparisons

Absence Management Consultant

Business Operations

• Serve as a central liaison between sales, onboarding, operations, account management, and analytics teams
• Manage and prioritize ad hoc requests from leadership and internal stakeholders
• Provide operational business support through process documentation, workflow analysis, and issue tracking
• Track and manage open items, ensuring timely follow-up and closure
• Act as the first point of contact for program inquiries, escalations, and issue resolution
• Develop, validate, and deliver reporting for leadership and client stewardship meetings
• Update and maintain Master Plan Workbooks with all renewal and post-renewal data

Business Operations Analyst

Data Analyst

• Leverage data to uncover opportunities for operational and financial improvement
• Prepare reports and analyze data, including locating, cleansing, extracting, mapping, importing, transforming, validating, or modeling data from various sources
• Create a comprehensive portfolio of standard management reports and analysis in Salesforce
• Ensure timely and accurate cash posting; investigate and resolve discrepancies
• Monitor revenue data integrity in Salesforce and support reconciliation efforts
• Maintain status reports of any revenue discrepancies and work with external carrier teams to manage assignment process
• Communicate financial and operational metrics to stakeholders across the organization
• Find, investigate, and resolve data quality problems and recommend process improvements
• Deliver timely and accurate monthly revenue reports and forecasts, and lead recurring revenue review meetings to align stakeholders and drive informed decision-making
• Collaborate with Salesforce product team, other data and analytics teams and finance teams across the enterprise to learn and apply best practices relative to data management, Salesforce and financial management processes
• Recommend system modifications and enhancements to business application team to enhance data management processes
• Produce ad-hoc reports and analysis as needed

Revenue Data Analyst

Full-stack Engineer

• Join the Centro Engineering team to build internal and external user-facing products
• Responsible for designing, developing, and maintaining scalable web applications using Golang and React with Typescript
• Work closely with product managers, designers, and other engineers to deliver high-quality software
• Develop and maintain robust backend services using Golang
• Build responsive and dynamic user interfaces using React with Typescript
• Collaborate with cross-functional teams to help define, design, and ship new features
• Participate in code reviews and contribute to team knowledge sharing
• Identify and correct application performance bottlenecks and fix bugs
• Maintain technical documentation

Software Engineer

Product Manager

• Define and drive the integrations roadmap
• Own the day-to-day execution of integration initiatives
• Translate business and client needs into detailed user stories, functional requirements, and acceptance criteria
• Collaborate with business stakeholders
• Manage integration development timelines, testing, and release readiness
• Monitor integration performance, stability, and adoption metrics
• Stay informed on industry standards and regulatory requirements
• Act as a subject matter expert for integrations internally

Senior Product Manager

Business Intelligence Analyst

• Develop and manage business reporting functions
• Build data processes to drive quality and accuracy of the data set
• Prepare reports and analyze data to support business decisions
• Collaborate with stakeholders to identify trends and issues in analysis
• Recommend system modifications and enhancements to improve data management

Data and Reporting Analyst

Product Designer

• Collaborate closely with product managers, business stakeholders, and developers to create intuitive, accessible, and visually compelling user experiences.
• Involvement in every stage of the product design lifecycle, from research and ideation to final design and implementation.
• Conduct user research, interviews, and usability tests to understand user needs, gather insights, and translate them into design solutions.
• Collaborate with cross-functional teams to translate product requirements into wireframes, mockups, and prototypes that illustrate design concepts and user flows.
• Create visually engaging, brand-consistent, and user-friendly interfaces for our products, maintaining a high standard of visual quality.
• Develop interactive prototypes that simulate the end-to-end user experience, enabling usability testing and feedback before final development.
• Contribute to and maintain a cohesive design system, ensuring consistency and scalability across our suite of products.
• Work closely with engineers to implement designs effectively and iterate based on feedback to enhance product usability and overall experience.
• Keep up-to-date with industry trends, tools, and design methodologies; proactively suggest new ideas to improve the design process and product experience.

UX Product Designer

Marketing Analyst

• Evaluate current and proposed insurance contracts for competitiveness and viability
• Develop RFP and marketing presentations based on carrier insurance proposals
• Work closely with internal sales team to ensure alignment with strategic goals
• Maintain accurate records in client-management software
• Provide back-up support for Senior Analysts