Centro Benefits Research

Data Engineer

• Architect and develop scalable data pipelines and models using Snowflake and dbt
• Design and operate orchestration using Airflow, Dagster, Prefect, or similar
• Define modeling standards, storage patterns, and performance strategies
• Collaborate on backend APIs, services, integration layers, and limited frontend interfaces supporting data-driven features
• Contribute to CI/CD, environment management, and automated pipeline delivery
• Implement quality checks, lineage, SLAs, and observability
• Mentor engineers and drive architectural best practices
• Participate in system design and multi-team architectural planning

Senior Data Engineer

Manager

• Overseeing and optimizing the entire enrollment process
• Implementing efficient enrollment procedures
• Building strong relationships with clients, brokers, and internal partners
• Leading the Benefit Enrollment Team
• Collaborating with multiple teams in the organization
• Managing escalated client issues and ensuring satisfactory resolutions
• Conducting regular audits of the scheduling tool and enrollment systems

Enrollment Manager

Onboarding Specialist

• Support the Director of Onboarding in the process of ensuring successful onboarding and broker portal activation for new broker partners
• Manage internal, carrier, and broker facing communications, follow ups, and data checking
• Work closely with the Regional Sales Consultants, data analyst and finance analyst
• Coordinate data collection throughout onboarding process
• Ensure all steps and process flows are documented internally
• Communicate with all internal teams
• Prepare for cross functional team meetings

Account Manager

• The Account Manager is responsible for the preparation, coordination, and management of client insurance benefits enrollment and communication projects
• This pivotal role ensures seamless execution of client initiatives, contributing to their success and satisfaction
• Reporting directly to the Director of Account Management, the Account Manager will play a key role in delivering exceptional service and fostering strong client relationships
• Coordinate and perform tasks related to the implementation of benefits enrollment projects, specifically initiating and managing the project checklist and timelines
• Drive team integration across departments to effectively deliver tasks on time, holding team members accountable to deadlines
• Gather and store case documents, including but not limited to budget and goals, plan of enrollment, counselor scripts, and required client documentation for Carriers
• Organize, manage, and participate in weekly case project team meetings
• Schedule and lead client administrative calls with payroll and carriers
• Coordinate and document the weekly client call
• Develop and maintain client relationships along with the EOI Client Executive
• Produce the Enrollment Manual with required case specifics
• Administer the case training for the Benefit Counselors
• Oversee client census information for distribution to required parties
• Spearhead and manage any replacement processes, including but not limited to, product mapping over to the new Carrier and arranging materials needed for the upcoming product RFP
• Monitor Enrollment System: gather carrier specification documents, census information, and test the enrollment platform
• Organize and track case results and counselor reporting
• Generate and organize statistical data from Oracle and enrollment platforms for reporting to Client, Broker, and EOI Marketing
• Confirm and audit project enrollments and confirm initial payroll deductions with clients
• Process, track, and assist in resolving customer service issues
• Assist with the set-up of monthly new hires project timelines, licensing, and training materials
• Other duties as assigned