People Operations Lead

Centrica

People Operations Lead managing critical transformation activity and HR services at Centrica. Leading technology changes and ensuring a colleague-centric experience in a FTSE100 organisation.

Posted 6/13/2026full-time🇬🇧 United KingdomSenior💰 £50,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and deliver critical People Operations transformation activity
Provide high-quality operational leadership across core HR services
Ensure a consistent, efficient and colleague-centric experience
Support design and implementation of the Future People Operations model
Translate strategic design into practical, workable processes and structures
Drive standardisation, governance, and clear ownership across services
Lead delivery of People Operations technology changes
Simplify and digitise colleague and manager journeys
Embed automation, workflow consistency, and data insight
Establish and operationalise a central Investigations Team
Strengthen ER case handling, governance, and consistency

Requirements

What you’ll need

Experience of HR / People Operations / ER environments
Operational delivery in complex organisations
Strong process design and improvement capability
Ability to translate strategy into practical delivery and lead change in ambiguous environments
Strong stakeholder engagement and communication skills
High levels of ownership, accountability and resilience
Experience operating in structured, high-accountability environments
Leading teams through change or transformation
Problem solving and decision-making capability
Ability to work across multiple priorities and stakeholders
An interest in People transformation and Technology & operational improvement

Benefits

Comp & perks

Real project & transformation experience in a FTSE100 organisation
A dedicated mentor to help you build commercial skills
Flexible working and travel to office locations only when collaboration is needed
Access to our Employee Networks
A Buddy from our Ex-Military or Athlete communities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process designprocess improvementoperational deliverychange managementautomationworkflow managementdata insightgovernancestakeholder engagementproblem solving

Soft Skills

leadershipcommunicationownershipaccountabilityresilienceadaptabilityteam managementstrategic thinkingcollaborationdecision-making