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Workforce Relations Consultant
CentraState Healthcare SystemWorkforce Relations Consultant handling employee complaints and conducting investigations at Atlantic Health. Guiding leaders through complex situations and promoting a harmonious workplace.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Employee Relations, including conducting investigations and navigating complex workplace situations while ensuring compliance with employment laws. Possesses strong communication and problem-solving skills to effectively support leadership and foster a respectful workplace culture.
Highest-signal resume keywords
Employee Relations InvestigationsState And Federal Employment LawsDisciplinary Actions ApprovalWorkforce Relations TrainingConfidentiality And Discretion
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigation PlanningPolicy InterpretationData AnalysisRoot Cause IdentificationEmployment Law Knowledge
Soft Skills
Effective CommunicationProblem-SolvingEmpathyAdaptabilityInterpersonal Skills
Certifications & Qualifications
Bachelor's Degree In Related Field
Industry Keywords
Workplace ConflictsHarassmentDiscriminationRetaliationFMLAADAFLSAContinuous LearningOrganizational GrowthCohesive Organizational Functioning
About the role
Key responsibilities & impact- Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health
- Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices.
- Provide recommendations or mediation, aligning with legal standards and internal policy and processes.
- Guide leaders through complex employee situations (e.g. disciplinary actions)
- Provide consultative support on navigating sensitive conversations and decisions.
- Empower leadership to handle team member conflict within the scope of their role through valued advice.
- Approve disciplinary actions and religious accommodations
- Maintain detailed records of cases, investigation documents, and outcomes.
- Facilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action.
- Promote a culture of continuous learning and shared accountability.
- Stay current with applicable Human Resources-related laws, rules, and regulations.
- Collaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning.
- Partner with Legal to escalate high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions.
- Evaluate data from investigation cases to identify root causes and areas for organizational growth.
- Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation.
- Identify ways to increase the effectiveness of the Workforce Relations team, processes, workflows, etc.
Requirements
What you’ll need- Bachelor's degree in a related field required
- 5+ years of Human Resources experience in a fast-paced environment
- 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers
- Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA
- Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships
- Ability to consistently exhibit high levels of discretion, integrity, and confidentiality
- Ability to work independently and with a sense of urgency
- Effective problem-solving and decision-making skills and ability to influence others
- Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas
- Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner
- Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
- Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion
- Excellent interpersonal & communication skills and ability to build trust
- Excels in managing challenging personalities with professionalism and diplomacy
- Ability to navigate complex situations with confidence, confidentiality and sound judgement
- Capable of assessing nuanced challenges independently
- Proactive, Adaptable, Detail Oriented, Organized, Analytical
- Knowledge in employment law/labor regulations
- Maintains composure in high stress situations
- Ability to identify the root cause of issues and identify creative solutions
Benefits
Comp & perks- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance