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Central States Industrial (CSI)

Business Development Associate – International

Central States Industrial (CSI)

Business Development Associate in international sales for CSI, focusing on customer engagement and lead qualification. Supporting sales strategies and managing international opportunities.

Posted 7/25/2026full-timeSpringfield • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing international sales leads, coordinating customer support, and executing sales strategies while maintaining effective communication and relationship-building skills. Proficient in pipeline management and CRM systems to enhance customer experience and drive business growth.

Highest-signal resume keywords
International Sales ManagementCustomer Relationship Management (CRM)Proactive Outbound ProspectingStrong Communication SkillsPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales Lead QualificationEstimating SupportProcess Equipment ApplicationsExport Documentation CoordinationLogistics Management
Soft Skills
Organizational AbilitiesRelationship BuildingCustomer Experience Management
Tools & Technologies
Microsoft Office (Excel, Outlook, Word)CRM SystemsERP Systems
Industry Keywords
ManufacturingIndustrial EquipmentFood ProcessingPharmaceuticalSanitary Processing Solutions

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage inbound and web-generated international sales leads from initial contact through qualification.
  • Engage prospective international customers through phone, email, and virtual meetings to identify opportunities and build relationships.
  • Execute proactive outbound prospecting and follow-up activities to expand CSI's international customer base.
  • Coordinate with Customer Service, Estimating & Design, Purchasing, Accounting, and Marketing to ensure timely customer support and project execution.
  • Support international transactions by coordinating export documentation, logistics, shipping requirements, and payment terms.
  • Maintain disciplined pipeline management, CRM activity, and lead follow-up in accordance with CSI sales standards.
  • Collaborate closely with the International Business Development Leader to develop sales strategies and transition qualified opportunities for long-term account ownership.
  • Monitor customer activity, market trends, and competitor information while providing valuable feedback to leadership.
  • Build product knowledge and develop an understanding of CSI's sanitary processing solutions and international markets.
  • Deliver an exceptional customer experience by managing expectations, communicating effectively, and ensuring responsive service throughout the sales process.

Requirements

What you’ll need
  • High school diploma or equivalent required
  • Bachelor's degree in Business, Industrial Technology, Engineering, Marketing, or a related field preferred
  • Previous customer service, inside sales, business development, or account management experience preferred
  • Experience in manufacturing, industrial equipment, food processing, pharmaceutical, or related industries is a plus
  • Understanding of estimating, engineering support, or process equipment applications is beneficial
  • Proficient with Microsoft Office (Excel, Outlook, Word)
  • Experience using CRM or ERP systems is preferred
  • Strong written and verbal communication skills with excellent organizational abilities.

Benefits

Comp & perks
  • Health and wellness benefits
  • Paid time off
  • Retirement planning options
  • Tuition reimbursement and continuing education support
  • Opportunities for internal career advancement
  • Company lunches, team events, and community volunteer opportunities