Central Research, Inc.

Office Manager

Central Research, Inc.

full-time

Posted on:

Location Type: Office

Location: Lowell • United States

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Salary

💰 $22 - $26 per hour

About the role

  • Greet and assist all visitors to CRI Headquarters, serving as the primary point of contact for guests, clients, and vendors, ensuring a professional and welcoming experience
  • Answer and route incoming phone calls and emails in a courteous and timely manner
  • Manage visitor sign-in, badges, and conference room scheduling
  • Maintain reception and common areas to ensure a professional appearance
  • Distribute mail and go to post office as needed
  • Provide administrative assistance to executive management and project staff as needed
  • Prepare, format, and proofread correspondence, reports, and presentations
  • Manage calendars, schedule meetings, and coordinate logistics
  • Maintain electronic and paper filing systems in accordance with company policies
  • Assist with document control and records management, including support for government contract documentation
  • Order and maintain office supplies and coordinate with vendors
  • Support onboarding activities for new employees (e.g., badges, workspace setup, forms)
  • Assist with travel arrangements and expense documentation when required
  • Support compliance with company procedures and federal contract requirements
  • Organize company events
  • Ensure a clean and safe work environment
  • Maintain maintenance schedules for office (call Mathias (building owner), coordinate filter changes, call plumber, call electrician)
  • Assist with special projects and administrative initiatives as assigned
  • Maintain confidentiality of sensitive company and contract-related information

Requirements

  • Must be a US Citizen
  • High School Diploma
  • Minimum of five years previous experience in office management, administrative support, or front office coordination
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), including document formatting, spreadsheet functions, and presentation development.
  • Ability to use Microsoft Office tools to create reports, analyze data, manage schedules, and support day‑to‑day operations.
  • Experience supporting federal government contractors or compliance-driven environments (preferred)
  • Experience coordinating facilities or vendor management (preferred)
  • Event planning or meeting coordination experience (preferred)
  • Ability to develop, administer, and/or maintain support of special projects and activities (preferred)
  • Demonstrated success as a trusted business partner, respecting and understanding the confidential nature of work and office environment (preferred)
  • Strong written and verbal communication skills (knowledge, skills & abilities)
  • Excellent organizational, multitasking, and time-management abilities (knowledge, skills & abilities)
  • Professional demeanor and strong customer service orientation (knowledge, skills & abilities)
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) (knowledge, skills & abilities)
  • Ability to handle confidential information responsibly (knowledge, skills & abilities)
  • Ability to obtain and maintain a Federal Public Trust (5c) security clearance (knowledge, skills & abilities)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
document formattingspreadsheet functionspresentation developmentrecords managementcalendar managementdata analysisevent planningvendor managementtravel arrangementsconfidential information handling
Soft Skills
strong written communicationstrong verbal communicationorganizational abilitiesmultitaskingtime-managementprofessional demeanorcustomer service orientationtrustworthinessconfidentialityadministrative support
Certifications
High School DiplomaFederal Public Trust security clearance