Centivo

Member/Provider Care Specialist

Centivo

full-time

Posted on:

Location: New York • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $20 - $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Accept inbound calls from members and providers on inquiries pertaining to benefits, eligibility, and claims
  • Research complex inquiries by use of tools, documentation, and outbound calls
  • Educate members and providers on the benefits and navigation of Centivo site, tools, and applications
  • Document all interactions and ensure proper processes/procedures are followed and follow-up action is taken
  • De-escalate calls when necessary
  • Address first-level complaints and provide assistance on appeals as needed;

Requirements

  • High school diploma or GED
  • Some computer skills
  • Familiarity with the Microsoft operating system and their suite of applications (Outlook, Word, Excel)
  • Can quickly learn other proprietary computer systems
  • Ability to communicate professionally, both written and verbal
  • Attention to detail
  • Problem-solving skills
  • Fast-paced call center experience (nice to have)
  • Previous claims experience and/or medical billing experience (nice to have)
  • Bilingual (Spanish/English preferred) (nice to have)
Kong Inc.

Director/Sr. Director, Corporate Events

Kong Inc.
Seniorfull-time$171k–$240k / year🇺🇸 United States
Posted: 3 hours agoSource: jobs.ashbyhq.com
Open Source
Rithum

Field Marketing and Events Manager

Rithum
Mid · Seniorfull-timeMissouri · 🇺🇸 United States
Posted: 4 hours agoSource: boards.greenhouse.io
Rithum

North America Field Marketing and Events Manager

Rithum
Mid · Seniorfull-time🇺🇸 United States
Posted: 4 hours agoSource: boards.greenhouse.io
Rithum

Field Marketing and Events Manager

Rithum
Mid · Seniorfull-time🇺🇸 United States
Posted: 5 hours agoSource: boards.greenhouse.io
Transact Campus

Events Marketing Coordinator

Transact Campus
Mid · Seniorfull-time🇺🇸 United States
Posted: 22 hours agoSource: transact-campus.breezy.hr