Centific

Support Engineer

• Manage and coordinate critical customer escalations in a global environment
• Act as the single point of contact for high-severity incidents
• Collaborate with cross-functional teams to ensure timely issue resolution
• Provide regular updates to customers and internal stakeholders during incidents
• Track incident progress and ensure accountability across teams
• Maintain incident documentation and reporting
• Provide weekend or off-hours support when required

Technical Support Specialist

Recruitment

• Driving recruitment efforts for Centific
• Attracting, screening, and submitting suitable candidates world-wide
• Running campaigns to attract new talent
• Managing the qualification process
• Negotiating rates with candidates

Global AI Recruiter

Infrastructure Engineer

• Design, deploy, and manage Azure infrastructure resources using Azure Resource Manager (ARM) templates and Infrastructure as Code (IaC) principles
• Ensure secure and efficient management of Azure Key Vaults , including RBAC (Role-Based Access Control) and Access Policies
• Administer and optimize Azure Storage Accounts for scalability, performance, and security
• Collaborate with cross-functional teams to onboard new Azure resources into the cloud environment
• Implement best practices for cloud governance, compliance, and security
• Troubleshoot infrastructure issues and provide timely resolutions

Technical Support Specialist

Global AI Recruiter

Azure Infrastructure Engineer – BCDR