Center Administrator
CenterWell Senior Primary Care
full-time
Posted on:
Location Type: Hybrid
Location: Covington • Louisiana, Mississippi • 🇺🇸 United States
Visit company websiteSalary
💰 $71,100 - $97,800 per year
Job Level
Mid-LevelSenior
About the role
- Oversee operations within a multi-physician office or clinical group
- Maintain an owner-operator mindset and lead by example
- Supervise and manage Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture
- Ensure adherence to state and federal regulations
- Plan and execute staff meetings
- Manage Profit & Loss (P&L)
- Manage front-of-house and back-office operations
- Conduct monthly meetings with Regional Associate Operations Director (AOD), Assistant Medical Directors (AMD), and providers
- Monitor and improve NPS Scores
- Provide assistance with administrative duties
- Deliver service excellence by prioritizing patient needs
- Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations
- Collaborate with clinical dyad partners
Requirements
- Travel / Float to clinics within the Louisiana and Mississippi Markets
- 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations
- Direct leadership experience and a demonstrated ability to lead, coach, and mentor teams
- Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools
- Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
- Current CPR certification
- Associates working in the State of Florida will need ACHA Level II Background clearance
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational leadershipfront of house managementclinical operationsValue-Based Care (VBC)Profit & Loss (P&L) managementElectronic Medical Records (EMRs)Health Information Management (HIMs)administrative dutiesteam coachingpatient outcomes
Soft skills
leadershipmentoringinterpersonal skillsteam culture promotioncommunicationcollaborationservice excellenceproblem-solvingadaptabilitycoaching
Certifications
CPR certificationACHA Level II Background clearance