Behavioral Health Care Program Delivery Lead – Tandem Care

CenterWell Senior Primary Care

Behavioral health program lead overseeing CenterWell’s Tandem Care collaborative model for seniors. Driving operations, analytics, dashboards, product enablement, and cross-functional implementation.

Posted 8/5/2026full-timeThe Villages • Florida • 🇺🇸 United StatesSenior💰 $115,200 - $158,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare strategy and operations, with a strong focus on analytics, performance management, and cross-functional collaboration. Proficient in developing and implementing dashboards and metrics to support clinical and operational leadership in value-based care environments.

Highest-signal resume keywords

Healthcare Strategy And OperationsPerformance Dashboard DevelopmentCross-Functional Translation ToolingAnalytical And Problem-Solving SkillsProject And Program Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Excel ProficiencyPowerPoint ProficiencyKPI Definition And MeasurementRapid-Cycle Process ImprovementMetric Quality ChecksProduct Feature SpecificationData AnalyticsBudgeting And ForecastingTechnology EnablementProcess/System Outcome Evaluation

Soft Skills

Collaborative Relationship BuildingMultitasking In Fast-Paced EnvironmentsAutonomous Work Management

Tools & Technologies

EMR PlatformsAthena

Industry Keywords

Value-Based CareBehavioral HealthClinical LeadershipComplex CareFull-Risk Care DeliveryMedicare/Senior Care

About the role

Key responsibilities & impact

Own the design, support, execution, and improvement of Tandem Care operations
Monitor progress and performance against program objectives
Design and execute analytics for budgets, forecasts, KPIs, technology enablement, and integrations
Own the program dashboard and executive-level performance reporting
Design technical products supporting Tandem Care and PCO clinicians in partnership with PCO product teams
Establish collaborative relationships with clinical, technology, data analytics, and Complex Care leaders
Support program and project implementation and facilitate adoption of new strategies and tactics
Manage ad hoc special projects for the National Behavioral Health Director
Support the operational needs of clinical leadership
Drive work autonomously while managing multiple processes end-to-end

Requirements

What you’ll need

Bachelor’s degree in a relevant field, such as health care administration, business administration, or social work
5+ years of experience in healthcare strategy and operations
Experience in health-related products, IT, and analytics, preferably in value-based care or behavioral health
5+ years of cross-functional translation tooling experience between clinical leadership and product development teams
Experience developing performance dashboards, including defining metrics, implementing dashboards with analytics and technology teams, performing metric quality checks, and defining product feature specifications
Strong analytical and problem-solving skills
Proficiency with Excel, including pivot tables and analytic models
Proficiency with PowerPoint
Proficiency in tracking and evaluating process/system outcomes
Experience with rapid-cycle process improvement and defining and measuring KPIs
Excellent project and program management skills
Understanding of quality and value drivers in full-risk care delivery, ideally in Medicare/senior care
Ability to work collaboratively with clinical and operational leaders across a complex healthcare organization
Ability to multitask in a fast-paced environment
Ability to independently manage projects and maintain completion timelines
Computer skills in word processing, database management, spreadsheets, and report writing
Preferred: behavioral health care or value-based care experience; Collaborative Care experience is ideal
Preferred: exposure to EMR platforms such as Athena
Preferred: master’s degree in a related field
Reside in the Villages, FL metro area is preferred, not required
Minimum home internet speed of 25 Mbps download and 10 Mbps upload for home or hybrid employees

Benefits

Comp & perks

Bonus incentive plan
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Remote work from home up to 3 days per week for candidates in The Villages metro
Hybrid work arrangement
Flexible remote work for eligible home or hybrid employees
Whole-person wellness support
Internet service guidance/support for home or hybrid employees