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Specialty Operation Pharmacy Tech 2 – Pharm Ops
CenterWell Senior Primary CareCertified pharmacy technician dispensing specialty medications and entering prescriptions for CenterWell Pharmacy’s integrated home-delivery services. Supporting pharmacists, patients, and providers to improve medication adherence and health outcomes.
Posted 8/4/2026full-timeRemote • Arizona, Florida, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $52,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Specialty Rx medication preparation and dispensing, with a strong focus on customer support and adherence to operational processes. Proficient in critical thinking, problem-solving, and effective communication with patients and providers.
Highest-signal resume keywords
Active Pharmacy LicensePharmacy Technician CertificationPharmacy Technician ExperienceCritical ThinkingData Entry Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication PreparationPrescription Order EntryComputationsCustomer SupportProblem-SolvingData Entry
Soft Skills
Effective CommunicationInitiativeAnticipating Customer Needs
Tools & Technologies
ExcelRxNovaCRMScriptMed
Certifications & Qualifications
Pharmacy Technician Certification Board (PTCB)ExCPT Certification
Industry Keywords
Specialty RxHIPAA CompliancePatient SupportOperational Processes
About the role
Key responsibilities & impact- Support Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications
- Perform moderately complex administrative, operational, and customer support assignments
- Perform computations
- Take inbound phone calls from patients and providers
- Enter prescription orders into the system
- Support Pharmacists and patients by ensuring adherence to Specialty Rx operational processes and programs
- Communicate effectively with patients and providers
- Identify work expectations and quality standards within defined parameters
- Prioritize and time assignments with minimal direction
Requirements
What you’ll need- Active license with the Board of Pharmacy in the state of residence: Ohio, Arizona, or Florida
- Certification by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
- Experience as a Pharmacy Technician or call center experience in a pharmacy or related call center setting
- Critical thinking and ability to anticipate member/customer needs
- Ability to take initiative, ask appropriate questions, and deliver a high-quality customer experience
- Problem-solving ability to find viable solutions when ideal tools and resources are unavailable
- Excellent verbal and written communication skills
- Moderate working knowledge of Excel
- Working knowledge of RxNova, CRM, and/or ScriptMed preferred
- Experience using multiple computer applications simultaneously and strong data entry skills preferred
- Minimum internet speed of 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Occasional travel to Humana offices for training or meetings