Mail Operations Pharmacy Technician 3

CenterWell Senior Primary Care

Mail Operations Pharmacy Technician 3 providing customer support in call center from home. Responsible for accurate and timely intake of prescription transfers while ensuring compliance.

Posted 7/15/2026full-timeArizona • 🇺🇸 United StatesJunior💰 $44,900 - $60,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Mail Order Pharmacy and Retail Pharmacy operations, with a strong focus on accuracy in prescription transfers and customer support. Proficient in handling insurance plans and Medicare processes to ensure seamless service delivery.

Highest-signal resume keywords

Mail Order Pharmacy ExperienceRetail Pharmacy ExperiencePrescription VerificationInsurance Plan KnowledgeMedicare Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Prescription TransferDrug Name VerificationDosage Form VerificationQuantity VerificationRefill Verification

Soft Skills

Independent InitiativeJudgmentCustomer Support

Tools & Technologies

Call Center Software

Industry Keywords

Pharmacy OperationsOutbound CallsInbound Calls

About the role

Key responsibilities & impact

Perform advanced administrative/operational/customer support duties that require independent initiative and judgment
Make outbound calls/ take inbound calls to obtain prescription transfers from pharmacies
Check and verify drug name, strength, dosage form, quantity, refills, and directions
Work from home in a call center capacity and ensure accuracy and timeliness in prescription transfers

Requirements

What you’ll need

1 year minimum of Mail Order Pharmacy or Retail Pharmacy experience
Experience working with insurance plans and Medicare

Benefits

Comp & perks

Competitive Pay
Paid virtual training
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance