Director, Payor Operational Readiness

CenterWell Senior Primary Care

Director overseeing payor operational readiness, ensuring alignment with organizational goals at CenterWell. Leading implementation efforts for scalable operational strategies and excellence.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesLead💰 $168,000 - $231,000 per yearWebsite

About the role

Key responsibilities & impact

plans for all aspects of payor contracted operations and oversees implementation, ensuring contractual obligations are met
develops and oversees processes that are scalable and drive performance, efficiency, and alignment with organizational goals
provides vision, direction, and leadership for large-scale implementation efforts that span functions and business segments
serves as a key advisor to senior leadership on execution of operational initiatives related to payor contracts
oversees the design and execution of operational strategies that advance organizational priorities and operational excellence and meet contractual obligations
leads cross-functional teams in identifying opportunities, defining objectives, and implementing initiatives that deliver measurable business impact and meet contractual obligations
develops operational implementation frameworks, governance models, and performance metrics to guide execution and accountability
partners with executives and senior leaders to ensure initiatives are scalable, contractually aligned, and aligned with organizational strategy and long-term goals
provides expert consultation on operational implementation methodologies, organizational design, and change management practices
oversees resource planning, budget development, and implementation of best practices to achieve sustainable results
leads development of communications, reporting, and executive updates to share outcomes, insights, and recommendations
builds a culture of innovation, collaboration, and continuous improvement across departments
exercises strategic judgment and decision-making to address complex challenges and ensure successful delivery of transformation outcomes at scale

Requirements

What you’ll need

Bachelor’s Degree
Proficiency in business consulting and operational leadership experience
Strong business and financial acumen
Comprehensive knowledge of all Microsoft Office applications, including Word, Project and Visio or Lucid chart
Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization
Ability to interact with and defend position with senior management and front line associates
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business consultingoperational leadershipfinancial acumenoperational implementation methodologiesorganizational designchange management practicesperformance metricsresource planningbudget development

Soft Skills

communication skillsinterpersonal skillsstrategic judgmentdecision-makingcollaborationinnovationcontinuous improvementrapport building

Certifications

Bachelor’s Degree