Manager, UM Administration

CenterWell Senior Primary Care

Manager, UM Administration role focused on utilization management in healthcare. Collaboration in a remote setting with strategic operational responsibilities.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $86,300 - $118,700 per yearWebsite

About the role

Key responsibilities & impact

Contributes to administration of utilization management
Works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems
Receives assignments in the form of goals and determines approach, resources, schedules, and goals
Provides non-clinical support for the procedures ensuring best treatment, care or services for members
Makes decisions related to resources, approach, and tactical operations for projects and initiatives involving own departmental area
Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department

Requirements

What you’ll need

Prior demonstrated experience with process improvement or process design and implementation roles
Comprehensive knowledge of all Microsoft Office applications and database software proficiency
Progressive experience in the health service industry, healthcare finance or healthcare related consulting
Experience with strategic planning, customer retention programs, and primary and secondary research processes
Strategic thinking and business planning capabilities; organized and detail-oriented
Demonstrated presentation skills
Willingness to manage and prioritize diverse projects & reports
Must be passionate about contributing to an organization focused on improving consumer experiences

Benefits

Comp & perks

Medical, dental, and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Volunteer time off
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementprocess designdatabase software proficiencystrategic planningcustomer retention programsprimary researchsecondary research

Soft Skills

strategic thinkingbusiness planningorganizeddetail-orientedpresentation skillsproject managementprioritization