Administration Coordinator II

CenterWell Senior Primary Care

UM Administration Coordinator II supporting administrative aspects of healthcare utilization management. Handling requests, maintaining records, and ensuring effective communication within the UM program.

Posted 4/16/2026full-timeFlorida, Texas • 🇺🇸 United StatesJunior💰 $40,000 - $52,300 per yearWebsite

About the role

Key responsibilities & impact

Handling initial requests for services, gathering necessary information, and communicating with relevant parties.
Assisting with the prior authorization process by gathering information, preparing documentation, and tracking requests.
Maintaining and organizing patient records, ensuring accurate and up-to-date information is available for reviews.
Facilitating communication between healthcare providers, patients, and other stakeholders regarding UM processes.
Accurately entering data into systems, generating reports, and tracking key performance indicators related to UM activities.
Managing the generation and distribution of various letters related to UM decisions and processes.
Providing general administrative support to the UM team, including scheduling meetings, managing calendars, and preparing presentations.

Requirements

What you’ll need

1 or more years administrative or technical support experience
Excellent verbal and written communication skills
Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); recommended speed is 10Mx1M
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrydocumentation preparationreport generationperformance trackingpatient record management

Soft Skills

communication skillsorganizational skillsadministrative supportteam collaborationattention to detail