Operations Liaison

Centers For Independence

Operations Liaison overseeing all functions of iLIFE operations in North Carolina programs. Providing optimal service to stakeholders including consumers and government agencies.

Posted 6/30/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Oversee iLIFE operations in NC programs
Manage payroll process including timesheet entry
Ensure compliance with rules and regulations
Onboard clients and workers for all programs
Manage billing and invoicing
Produce reporting as needed
Advise management on trends and issues
Manage program inbox and timely responses.

Requirements

What you’ll need

Associate’s degree or equivalent work experience in payroll or accounting
Minimum of two years human services operations or related experience
Understanding of long-term care, disabilities, Medicaid, managed care, and/or Medicare
Accountability & Dependability
Customer Focus
Problem Solving/ Providing Consultation
Teamwork.

Benefits

Comp & perks

Exemplary customer service to program stakeholders
Bi-weekly payroll management
Compliance with contract and regulations
Client and worker onboarding
Billing and collection management
Reporting and trend analysis
Management of program inbox.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Payroll ProcessingTimesheet EntryReportingBillingInvoicing

Soft Skills

AccountabilityDependabilityCustomer FocusProblem SolvingTeamwork

Certifications

Associate’s Degree