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Associate Analyst, Control Systems Operations
CenterPoint EnergySupport Control Center operators in a 24/7 operations environment with monitoring and troubleshooting SCADA and infrastructure systems. Collaborate within a technical team to maintain operational continuity.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring and troubleshooting SCADA systems, network infrastructure, and hardware, while ensuring compliance with safety procedures and effective communication with vendors and support organizations. Proficient in performing first-level administration tasks for EMS/ADMS systems and managing physical security protocols.
Highest-signal resume keywords
SCADA Protocols UnderstandingControl Center Operations SupportNetwork Infrastructure MonitoringFirst Level Administration for EMS/ADMSTechnical Support and Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SCADA SystemsTelemetry MonitoringComputer TroubleshootingSystem Monitoring ToolsHardware InstallationNetwork Activity AnalysisData Center OperationsEquipment MaintenanceReal-Time System AssessmentPhysical Security Management
Tools & Technologies
Windows DomainRemote Session ToolsControl Center OT EquipmentWiring and Patch PanelsVendor Coordination
Certifications & Qualifications
Bachelor Degree in TechnologyEngineeringComputer ScienceBusiness OperationsAssociates Degree or Certification from Technical Program
Industry Keywords
Control CenterOperations SupportData CenterEMS/ADMS InterfacesSafety Procedures
About the role
Key responsibilities & impact- Support Control Center operators from Control Systems Operations center.
- Once fully qualified, will support a 24/7 operation as part of a shift rotation.
- Support includes monitoring and troubleshooting of two proprietary SCADA connected control systems, network infrastructure, hardware monitoring, web services, and clients on an isolated Windows domain.
- Team supports datacenter with installation of servers, workstations, network infrastructure, wiring and patch panels, and monitoring support systems for communications, electric power, and fire suppression systems.
- Follow a training and development program for Operations Support Analysts.
- Assess Real-Time system status and equipment failures and coordinate repairs/replacement with appropriate vendors and users.
- Monitor and troubleshoot telemetry connections with field-located SCADA endpoints.
- Monitor, test, and manage Control Center data links with ERCOT, SIGE, and other entities.
- Perform physical security access control and visitor management in accordance with procedures.
- Install/remove Control Center OT equipment, cabling, and systems per System Owner requests.
- Support Control Center physical plant maintenance plans with vendor assistance.
- Coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).
- Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.
- Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.
Requirements
What you’ll need- Bachelor degree in fields of Technology, Engineering, Computer Science, or Business Operations
- OR Associates degree or certification from 2 year technical program in fields of Technology, Engineering, Computer Science with 2+ years experience in dispatch, data center, or Control Center.
- Able to understand SCADA protocols and RTU communication.
- Knowledge of computer troubleshooting, use of remote sessions for technical support.
- Knowledge with system monitoring tools to analyze hardware status, network activity, user activity a plus
Benefits
Comp & perks- Competitive pay
- Paid training
- Benefits eligibility begins on your first day
- Transit subsidies
- Flexible work schedule, paid holidays and paid time off
- Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
- Professional growth and development programs including tuition reimbursement
- 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution