ABA Intake Coordinator

Center for Social Dynamics

ABA intake coordinator managing referrals, authorizations, and assessments for CSD. Supporting autism and developmental services through accurate documentation and cross-team coordination.

Posted 8/12/2026full-timeRemote • Arizona, California, Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ABA intake processes, client documentation, and authorization management while effectively communicating with diverse stakeholders. Proficient in utilizing CentralReach and CRM systems to streamline referral and intake operations.

Highest-signal resume keywords

ABA Intake ExperienceSpanish SpeakingCentralReach ProficiencyHigh-Volume Intake ProcessesStrong Editing Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client DocumentationAuthorization ManagementCPT CodingICD-9 CodingReferral TrackingData EntryIntake Process MonitoringAssessment ReviewComputer ProficiencyConfidentiality and Discretion

Soft Skills

Effective CommunicationGood JudgmentDecision-MakingTeam CollaborationInitiative

Tools & Technologies

CentralReachCRM SystemsEMR SystemWord Processing SoftwareDatabase SoftwareSpreadsheet SoftwareInternet Software

Industry Keywords

ABA FieldIntake and TriageClient InteractionsFunding SourcesDiverse Populations

About the role

Key responsibilities & impact

Process referrals sent to the organization daily in a timely manner
Provide Regional Director, Clinician, and Admin teams with comprehensive intake data the same day intake is completed
Serve as a resource to staff regarding intake and triage
Assist administrative and scheduling teams in understanding patient referrals and indicated or requested treatment
Participate in intake/triage orientation of new staff
Respond to patient and non-patient emergencies according to CSD policies and procedures
Obtain, verify, and enter relevant client and authorization information
Collect and enter authorization information into the EMR system and assign CPT and ICD-9 codes
Follow up with funding sources regarding missing authorizations
Review assessments for clerical mistakes before submission to funding sources
Identify and report billing and documentation issues
Answer clinician, client, and funding-source inquiries regarding authorizations, treatment or assessment status, and services
Document client interactions
Enter referral information into referral tracking systems
Monitor referral processes and assessment completion
Track urgent intakes and communicate difficulties to the Regional Director or direct supervisor
Create and revise client-intake and treatment systems and processes by analyzing operating practices and communicating with funding sources
Provide scheduling and Regional Director/Manager teams with client timeline information
Perform additional administrative tasks based on organizational needs

Requirements

What you’ll need

Associate’s degree from an accredited college or university, or equivalent of two years of college coursework
3–5 years of ABA intake experience required
Spanish speaking required
Experience with CentralReach
Experience with CRM systems
Experience with high-volume intake processes
Computer proficiency in word processing, database, spreadsheet, and Internet software programs
Ability to communicate professionally and effectively, verbally and in writing, with diverse volunteers, staff, clients, and the public
Strong editing skills
Ability to work independently and as part of a team, take initiative, prioritize and accurately perform multiple tasks, and meet deadlines and changing priorities
Good judgment and decision-making skills
Ability to exercise confidentiality and discretion
Ability to interpret and apply policies and procedures
Familiarity with the ABA field
Sensitivity to ethnically, linguistically, culturally, and economically diverse populations

Benefits

Comp & perks

Competitive, market pay based on experience, location, and skills
Bonus eligibility
Paid time off (PTO)
401k
CSD issued devices
Free college or tuition reimbursement through our Dreams Come True program
Growth & Development Opportunities