Principal Business Analyst, Emerging Products and Solutions
Center for Internet Security
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $113,000 - $197,700 per year
Job Level
About the role
- Collaborate cross functionally across CIS with relevant stakeholders, subject matter experts, users, and leaders to elicit and document business requirements and support accurate translation of those requirements into effective services solutions
- Create a bridge between business requirements and user stories to technical requirements for developers and provide suggestions during the development stage that will meet customer business needs
- Evaluate new relevant product and service developments and evolving business requirements and recommend appropriate alternatives and/or enhancements to current offerings by analyzing business processes, systems, and industry standards and best practices
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions
- Perform trend analysis and actively evaluate program and service performance to identify potential risk and opportunity areas by offering, member category, sub-category, and refine data opportunities as needed
- Understand the user community, data sources and integrations, system interfaces, and cross-departmental usage of desired functionality
- Understand the data flow, integrations, and cross-departmental usage and impact of changes for assigned services
- Build and maintain process flow, documenting current state and future state for new program launches as well as maintaining accurate and up to date processes as programs evolve and achieve operational excellence
- Collaborate with the internal readiness and training organization to ensure new functionalities are clearly documented and reflected accurately in training
- Create comprehensive test plans with measurable testing criteria
- Demonstrate excellent problem solving, analytical, and communication skills
- Other tasks and responsibilities as assigned
Requirements
- Bachelor’s degree in Technology or related field*
- 10+ years’ experience as a business analyst or equivalent role, interacting with non-technical stakeholders to elicit, document, and confirm the accuracy of business requirements
- 5+ years of experience successfully leading and facilitating requirements gathering sessions with a diverse set of technical and non-technical project participants
- 5+ years’ experience working as a member of an Agile team using Scrum and/or Kanban based approaches
- Ability to effectively communicate business processes through the use of written user stories, context diagrams, and swim lane workflows
- Experience designing comprehensive test plans with measurable testing criteria
- Strong problem solving, analytical, and communication skills
- Must be authorized to work in the United States
Benefits
- Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
- $500 wellness card for Health Coverage Participants
- 401(k) with 4% Company Match, vested from the first day of hire
- Flexible Spending Account (FSA) & Dependent Care Account (DCA)
- Life Insurance
- Bonding Leave
- Paid Volunteering Program
- Bonus eligibility
- Paid Time Off (PTO) inclusive of vacation, personal and sick time
- Paid Holidays
- Wellness Program
- Employee Engagement Activities
- Professional Development Opportunities
- Tuition Reimbursement
- Student Loan PayDown Program
- Employee Referral program
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringuser storiescontext diagramsswim lane workflowstest plansAgileScrumKanbandata analysis
Soft Skills
problem solvinganalytical skillscommunication skillscollaborationinterpretive thinkinginfluencingdocumentationfacilitationstrategic thinkingorganizational skills