Patient Scheduling Coordinator I, Therapy Services

Center for Health Care Strategies

Patient Scheduling Coordinator I handling scheduling for Nemours Children's Health in Orlando, Florida. Managing patient referrals and maintaining quality assessment programs in department.

Posted 7/16/2026part-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scheduling appointments and managing patient referrals within a healthcare setting, while effectively communicating with patients, families, and medical professionals. Proficient in handling medical billing, coding, and insurance processes to ensure accurate patient information management.

Highest-signal resume keywords

Appointment SchedulingPatient Referral ManagementMedical Billing/CodingMedical TerminologyHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingPatient Demographics CollectionMedical BillingMedical CodingInsurance Authorization

Soft Skills

CommunicationTime ManagementCustomer Service

Industry Keywords

HealthcareHospital ExperienceQuality AssessmentPatient CareReferral Log Management

About the role

Key responsibilities & impact

Accurate and proficient scheduling of appointments for all outpatients
Acts as a liaison between referring doctors, hospitals, insurance companies, as well as patients and parents
Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement
Collect accurate patient demographics and insurance information
Handle incoming calls in a timely and expeditious manner
Schedule appointments for the Radiology Department
Take patient referrals by phone, electronically, walk down, or mail
Enter information in referral log and adhere to response time guidelines
Communicate all procedure related prep information to families directly during the scheduling process
Reply to all voicemail messages within a timely manner during normal operating hours
Triage calls and transfer them to the appropriate department or service as necessary
Other miscellaneous tasks as assigned by direct supervisor or manager

Requirements

What you’ll need

High School Diploma required.
Minimum of 1-3 years related experience preferred.
Prior experience scheduling patients or in a healthcare role preferred.
Hospital experience preferred.
Medical terminology experience preferred.
Experience with medical billing/coding and authorization preferred.

Benefits

Comp & perks

Nemours Children's Health team
Strong customer service skills
Ability to work as part of a team
Organized and efficient when faced with multiple tasks