Performance Analyst – Educator

Center for Health Care Strategies

Performance Analyst supporting quality assurance and training at Nemours Children's Health with a focus on process improvement and staff education.

Posted 5/22/2026full-timeOrlando • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide continuous performance improvement support to PFS by functioning as an analyst, facilitator, trainer, auditor, consultant and/or project manager as required.
Assists in the development and refinement of training programs and materials, including standard work.
Serve as an educational resource, facilitate operational courses, publish newsletters and maintain training records for all courses and e-learnings conducted.
Schedule and coordinate classes and workshops, including those owned by other members in the organization.
Generate weekly and monthly reports for accuracy, score cards and/or auditing.
Perform audits and analyze trends for work focus training, gaps, or compliance of processes.
Provide constructive feedback to frontline associates to improve performance.
Conduct site visits to monitor adherence to standards and provide on-going support, including training.
Develop, contribute, and update policies and procedures.
Participate in committees or enterprise-wide task forces related to the Revenue Cycle.
Use knowledge of waste elimination tools and techniques to identify operational opportunities and educate, for example researching, correcting, and analyzing coverage errors.
Provide timely and pertinent information to associates about regulatory requirements.
Serve as a resource to frontline associates by providing additional support via the department’s centralized inbox.

Requirements

What you’ll need

High School Diploma required.
Minimum 2 years of experience specific to the revenue cycle required.
Minimum 1 year of experience within Nemours revenue cycle is strongly preferred.
Leadership or Progressive work experience preferred.
Epic Certification preferred

Benefits

Comp & perks

Competitive base compensation in the top quartile of the market
Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
Comprehensive benefits: health, life, dental, vision
403B with employer match.
Not-for-profit status; eligibility for Public Service Loan Forgiveness
For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

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Hard Skills & Tools

performance improvementtraining program developmentauditingdata analysisreport generationpolicy developmentcompliance analysiswaste elimination techniquesoperational support

Soft Skills

facilitationconsultingcommunicationfeedback provisionorganizational skillsleadership

Certifications

Epic Certification