Director

• Plans, implements, organizes and directs a comprehensive, enterprise-wide credentialing verification program.
• Establishes, influences and implements policies, procedures and systems to accomplish the credentials verification and enrollment process.
• Directs all aspects of a credentialing verification system.
• Researches, selects controls and maintains credentialing software.
• Leads a comprehensive and technologically driven verification process to ensure continuity, accuracy, completeness and timeliness.
• Protects the integrity and security of the database.
• Provides guidance on accreditation, regulatory issues, national standards and best practices.
• Plans and manages the operations of CVO.
• Hires, trains, evaluates and develops staff.
• Establishes and monitors shares departmental metrics and key performance indicators.
• Establishes reliable methods, checklists and other work products to ensure consistency in performance and compliance with regulatory and accrediting agencies.
• Creates and monitors a departmental budget.
• Promotes ongoing education.
• Promotes and directs the use of process improvement tools and thinking to create greater value.
• Collaborates with key stakeholders on managing an ongoing reporting process that is accurate and timely.
• Focuses on creating and aligning goals in support of the organization's Mission.
• Serves as liaison between CVO, Medical Staff Services, practice leaders and other customers.
• Manages requests for customized reports and other information.
• Provides guidance on accreditation, regulatory issues, national standards and best practices.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's.

Director, Credentials Verification Office – CVO

Section Director – Inspection Excellence

Director, Global Budget Program – Population Health Management