Implementation Manager

Center for Creative Leadership

Project Manager leading client account management and execution of complex projects. Responsible for development of project plans and oversight with a focus on exceptional client experience.

Posted 7/15/2026full-timeGreensboro • Colorado, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $63,281 - $68,281 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and program management, ensuring exceptional client experiences through strategic direction and effective communication. Proficient in risk assessment and mitigation strategies while managing project implementation plans and schedules.

Highest-signal resume keywords

Project ManagementProgram ManagementMicrosoft Suite ApplicationsProject Management Professional (PMP)®Client Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementRisk AssessmentProject Implementation PlansScope Monitoring

Soft Skills

Client Relationship ManagementTrust BuildingStrategic Direction

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMS TeamsZoomWebExMicrosoft Skype for Business

Certifications & Qualifications

Project Management Professional (PMP)®Program Management Professional (PgMP)®

Industry Keywords

Client AccountsService LevelsProject RisksCommunication Plans

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manages a portfolio of client accounts and has overall accountability ensuring exceptional client experience
Sets strategic direction for and executes large-scale complex projects
Manages all aspects of the agreed upon service levels
Proactively assesses project risks and partners with teams to develop mitigation strategies
Secures resourcing for all phases of the project
Builds trust with internal and external partners
Responsible for the development and oversight of project implementation plans/schedules
Partners with client to develop project level communication plans as needed
Monitors scope and notifies team when margin target is at risk

Requirements

What you’ll need

Bachelor’s degree
2-4 years of project management, program management or relevant experience
Strong skills in Microsoft suite applications (Word, Excel, PowerPoint, MS Teams)
Experience with Virtual Meeting platforms (Zoom, WebEx, Microsoft Skype for Business) a plus
Extensive knowledge of the project/program management
Program Management Professional (PgMP)® or Project Management Professional (PMP)® certifications preferred but not required
Some travel may be required, primarily to various CCL locations and select client locations
Depending on the region of support, the ability to speak and write in Spanish may be required or preferred.

Benefits

Comp & perks

403(b) Savings Plan with employer contribution
Medical insurance
Telemedicine
Dental insurance
Vision insurance
Health savings and flexible spending accounts
Paid time off and paid holidays
Employer-paid short-term and long-term disability
Employer-paid life insurance
Employee and family assistance program
Various voluntary options for additional plans or coverage levels