Implementation Manager – Coaching

Center for Creative Leadership

Implementation Manager executing complex client accounts across multiple customization levels and lines of business. Partnering strategically with sales team to ensure project success and client satisfaction.

Posted 5/27/2026full-timeColorado, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $63,281 - $68,281 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Account Management & Project Planning
Manages a portfolio of client accounts and has overall accountability ensuring exceptional client experience
Set strategic direction for and execute large-scale complex projects
Proactively assesses project risks and partners with teams to develop mitigation strategies
Secures resourcing for all phases of the project
Builds trust with internal and external partners
Responsible for the development and oversight of project implementation plans
Ensures a seamless transition of client engagement logistics to Event Producers
Accountable for project closing activities to include expense reconciliation, client invoice, session evaluation

Requirements

What you’ll need

Bachelor’s degree
2-4 years of project management, program management or relevant experience
Strong skills in Microsoft suite applications (Word, Excel, PowerPoint, MS Teams)
Experience with Virtual Meeting platforms (Zoom, WebEx, Microsoft Skype for Business) a plus
Extensive knowledge of project/program management
Program Management Professional (PgMP)® or Project Management Professional (PMP)® certifications preferred but not required
Some travel may be required, primarily to various CCL locations and select client locations
Depending on the region of support, the ability to speak and write in Spanish may be required or preferred.

Benefits

Comp & perks

403(b) Savings Plan with employer contribution
Medical insurance
Telemedicine
Dental insurance
Vision insurance
Health savings and flexible spending accounts
Paid time off and paid holidays
Employer-paid short-term and long-term disability
Employer-paid life insurance
Employee and family assistance program
Various voluntary options for additional plans or coverage levels

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementexpense reconciliationclient invoicingsession evaluation

Soft Skills

account managementstrategic directionrisk assessmenttrust buildingclient experience

Certifications

Program Management Professional (PgMP)Project Management Professional (PMP)