LTSS Service Care Manager – Behavioral Health
Centene Corporation
LTSS Service Care Manager
Centene Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $48 per hour
Job Level
JuniorMid-Level
About the role
- Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes
- May develop or assist with developing personalized service care plans/service plans for long-term care members
- Educates members and their families/caregivers on services and benefits available
- Evaluates the needs of the member and works to identify providers, specialists, and community resources for long-term care
- Coordinates between the member and/or family/caregivers and the care provider team
- Provides resource support for various needs based on service assessment and plans
- Monitors care plans/service plans, member status, and outcomes
- Interacts with long-term care healthcare providers and partners as appropriate
- Collects, documents, and maintains long-term care member information and activities
- May perform home and/or other site visits to assess member’s needs
- Provides and/or facilitates education on procedures, healthcare instructions, service options, and healthcare benefits
- Provides feedback to improve and enhance quality of care and service delivery
Requirements
- Requires a Bachelor's degree and 2 – 4 years of related experience or equivalent experience
- 3+ years of case management experience working directly with the IDD members and IDD Waiver Providers preferred
- 2+ years of experience coordinating and managing medical and social services, and providing patient advocacy and education to Medicaid members preferred
- Experience in FIELD-BASED Social Worker or Case Managers role in community health mental health or state social services settings preferred
- Knowledge of care management activities and local resources for long-term care
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementcare managementservice plan developmentpatient advocacysocial services coordinationhealthcare educationresource assessmentlong-term care evaluationcommunity resource identificationdocumentation
Soft skills
communicationinterpersonal skillsorganizational skillsteam coordinationproblem-solvingfeedback provisionmember engagementfamily educationcollaborationempathy
Certifications
Bachelor's degree
