Manage complex, time-sensitive compliance workflows (e.g., regulatory deliverables tracking, policy and documentation governance, audit/exam readiness facilitation, issue intake, and committee operations)
Ensure work is executed accurately, consistently, and in alignment with internal controls and healthcare regulatory requirements
Serve as a trusted partner to Compliance leaders and cross-functional stakeholders, synthesizing information for decision-making, escalating risks and barriers, and driving process improvements that strengthen regulatory audit readiness
Lead Compliance intake and work orchestration (e.g., presentation, requests, attestations, disclosures, incidents, and general inquiries), including triage, prioritization, assignment, and follow-through; identify trends and recommend upstream fixes
Own compliance documentation management practices, including record accuracy, version control, controlled templates, and evidence traceability in alignment with retention and internal control requirements
Serve as a lead coordinator for audit, monitoring, and regulatory readiness activities by managing evidence request workflows, maintaining evidence libraries, coordinating stakeholder responses, and escalating risks to timelines, completeness, or quality
Manage regulatory and obligation tracking cadences by maintaining calendars, trackers, and dashboards; perform quality checks on inputs, reconcile status with owners, and provide concise leadership-ready reporting
Run end-to-end governance logistics for compliance committees and working groups: develop agendas with leaders, compile and quality-check materials, document decisions/action items, and drive closure through proactive follow-up and escalation
Support policy and procedure governance by coordinating drafting and review cycles, facilitating approvals, managing publication/distribution, and maintaining an audit-ready history of versions and approvals
Develop and deliver routine and ad hoc compliance reporting; analyze drivers, identify risks, and propose corrective actions or process improvements
Coordinate compliance communications and training logistics (scheduling, rosters, completion follow-up, and distribution of approved materials); track completion, identify gaps, and escalate non-compliance
Apply sound judgment in handling sensitive information; partner with Compliance, Privacy, and Security to ensure appropriate access controls, least-privilege sharing, and secure transmission and storage of data and evidence
Design and maintain standard work (SOPs, job aids, checklists, templates) for compliance operations; lead continuous improvement efforts to reduce cycle time, improve quality, and strengthen control effectiveness
Serve as a primary point of contact for compliance operations processes; advise stakeholders on requirements and timelines, resolve issues independently when possible, and escalate complex risks or decisions to leadership
Travel as needed to attend and participate in onsite meetings
Performs other duties as assigned. Complies with all policies and standards.

Requirements

Associate's Degree Healthcare Administration, Business Administration, Compliance, or related field; or equivalent experience required
Bachelor's Degree preferred
2+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment required
4+ years Progressive project coordination, compliance operations, or regulatory/audit support experience in healthcare, managed care, insurance or other highly regulated environment preferred
2+ years Healthcare compliance preferred
Demonstrated ability to work independently, exercise professional judgment, manage competing priorities, and drive work to completion through influence and disciplined follow-up required
Experience supporting executive and cross-functional governance routines (agenda development, materials curation, minutes/action items, decision logging, and closure tracking) required
Experience and advanced proficiency with Microsoft 365 (especially Excel for pivot tables, lookups, charts/dashboards) and collaboration/document platforms (e.g., SharePoint or similar) to build scalable trackers, templates, and reporting required
Experience coordinating or leading components of facilitating audits (both virtual and on-site), regulatory exams, or monitoring activities required
Hands-on experience with compliance/GRC, ticketing, and workflow tools (e.g., Archer, ServiceNow, SharePoint, or comparable platforms) including designing queues, standard fields, and reporting views preferred

Benefits

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

compliance operationsregulatory supportproject coordinationaudit facilitationdata analysisevidence managementpolicy governanceprocess improvementdocumentation managementquality assurance

Soft Skills

professional judgmentindependent workinfluencedisciplineprioritizationcommunicationstakeholder managementproblem-solvingattention to detailproactive follow-up