Social Media – Community Manager

CENTEGIX

Social Media & Community Manager for CENTEGIX, enhancing safety technology's brand presence and community through strategic social engagement. Building digital communities and advocating customer initiatives.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own strategy and daily execution across LinkedIn, Facebook, Instagram, X, and YouTube
Maintain a consistent and high-quality cadence of engaging social content across all channels
Develop content that captures attention, disrupts patterns, and differentiates CENTEGIX within the market
Create and manage multiple content formats including: Short-form video, Carousels, Static graphics, Stories, Thought leadership posts, Event coverage, Live social content
Build and manage monthly content calendars aligned to campaigns, events, industry trends, vertical initiatives, and news cycles
Monitor engagement, brand sentiment, comments, and direct messages while representing the CENTEGIX voice with authenticity and responsiveness
Cover tradeshows, conferences, customer visits, and company events through live and real-time social content
Track and report on performance metrics including engagement, follower growth, reach, share-of-voice, and overall content effectiveness
Build and manage a structured CENTEGIX champion community consisting of school leaders, public safety professionals, healthcare leaders, and customer advocates
Develop and scale customer advocacy programs with clear participation opportunities and engagement strategies
Build and support employee advocacy initiatives that activate field sales, customer success, and executive leadership across social platforms
Identify and nurture brand advocates, influencers, and customer champions
Create community-focused programming including customer spotlights, peer conversations, polls, testimonials, and engagement campaigns
Partner closely with the Events team to extend conference and event engagement into long-term digital community participation
Partner with the Content team to repurpose long-form assets into social-first formats
Collaborate with video and creative teams on short-form social video concepts, scripting, and distribution
Support demand generation and campaign initiatives through organic social amplification

Requirements

What you’ll need

3–5+ years of experience managing brand social media channels and digital communities
Strong understanding of platform-specific social strategy across LinkedIn, Instagram, Facebook, YouTube, and X
Proven success building, growing, or managing online communities, advocacy programs, or engaged audiences
Excellent writing and communication skills with the ability to adapt tone and messaging by platform and audience
Experience creating short-form video and social-first content
Proficiency with social media management and scheduling tools such as Sprout Social, Hootsuite, or similar platforms
Data-driven mindset with experience analyzing social performance metrics and optimizing strategy accordingly
Strong organizational skills with the ability to manage multiple initiatives simultaneously
Self-starter mentality with the ability to build processes, programs, and strategies from the ground up
Experience leveraging AI tools thoughtfully and effectively within content and marketing workflows
Experience in B2B marketing, education, healthcare, safety, SaaS, or mission-driven industries is strongly preferred
Familiarity with CRM, marketing automation, advocacy, or community management platforms is a plus
Basic video editing skills using tools such as CapCut, Premiere Pro, or similar software preferred
Experience supporting event marketing, thought leadership campaigns, or employee advocacy initiatives preferred
Strong personal social media presence and understanding of modern content trends strongly preferred

Benefits

Comp & perks

Remote first work environment; we offer workplace flexibility
Participation in company wide discretionary bonus
Fifteen days of PTO plus twelve company holidays
Three days of paid Sick Leave and one floating holiday
Monthly device(s) reimbursement
Up to $2500/year reimbursement for eligible education expenses
We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
401(k) Plan with 4% employer contribution to help you plan for the future
Employee Referral Bonus
Charitable Program Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social media managementcontent creationshort-form video productiondata analysiscommunity managementadvocacy program developmentcampaign strategyperformance metrics trackingcontent optimizationvideo editing

Soft Skills

communication skillsorganizational skillsself-starter mentalityadaptabilitycollaborationcreativitystrategic thinkingengagement strategiesauthenticityresponsiveness